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Service Center Review Summary
5 out of 5
2/14/2026
I love coming for service on my Ford. Because I also get to see how the service department runs at Norm Reeves Honda, I notice a huge difference between the two. At your Ford location, the service is fast and the service representatives are respectful and very welcoming. Thank you to Crystal Rivera for making my experience such a lovely one.
4 out of 5
2/14/2026
I been going to Honda since 2019 and Trevor has always been my Advisor and he is absolutely wonderful,I would not change him for another Advisor.He is kind, humble, trustworthy and professional.I am thankful I can go and be welcomed with a smile and he is familiar with all my necessities to my vehicle.
4 out of 5
2/14/2026
Norm Reeves Honda is professional and has excellent communication. It’s the only dealership I go to.
5 out of 5
2/14/2026
Great experience. Luis Marquez did good with communicating with me about my car. I was in great hands.
4 out of 5
2/14/2026
Viviana was great, honest, empathetic and kind. I really appreciate someone like her after what Kia has put me through. Even my mom said she was extremely kind. Appreciate Viviana lots!! Thanks for all the help!!
5 out of 5
2/14/2026
My experience was excellent and I am very pleased with the service I was provided. I will definitely be returning. Thank you Honda team!
5 out of 5
2/14/2026
Francisco always provides excellent service and answers all my questions.
5 out of 5
2/14/2026
Great advisor
5 out of 5
2/14/2026
Yes things went well..
Miss Rosalina Canez
Is a very kind person and helpful
As well… she works very hard to make
Sure customers are taking care of????
5 out of 5
2/14/2026
Manny was a great service technician, he explained the process, knew I was from it off state with my vehicle and took care of my vehicle.
He was a constant professional
5 out of 5
2/14/2026
Rudy and the team are amazing. They provide great service and are always willing to go the extra mile.
5 out of 5
2/14/2026
He gave the outmost customer service and gave updated. He was wonderful service..
5 out of 5
2/14/2026
Julie was very helpful.
5 out of 5
2/14/2026
Michael Vasquez is always great has the best customer service and always friendly and the service department and building is always clean.
5 out of 5
2/14/2026
Rosalina is always the one to help me whenever I comeu and I’m so glad because she’s super helpful and communicative and of course incredibly friendly! Thank you Rosalina, looking forward to next time!
2 out of 5
2/14/2026
I will be submitting a letter to Toyota
regarding my dissatisfaction
4 out of 5
2/14/2026
Recommendations are notec will do mext time visit.
5 out of 5
2/14/2026
Very helpful, explained the services that my car needed present and future. Very helpful to my understanding.
Polite and friendly. Thank you!
Leonor M
1 out of 5
2/14/2026
I was told a concerning (and irritating) problem about a seatbelt alarm was just a common problem with the RAV4 and nothing could be done. Unacceptable. I will go elsewhere
5 out of 5
2/13/2026
Denise Lopez is an excellent service writer. She, along with technicians, help me keep my 24 year old 4Runner running great!
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