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Service Center Review Summary
5 out of 5
3/5/2026
I was pleased with my service rep Valerie Machado..very professional and curtious..
4 out of 5
3/5/2026
Genaro greeted us with a very friendly and professional manner, answered all of our questions, showed us where the waiting area is, and reviewed our final paperwork with us. We definitely felt like we were taken care of and now have a contact person at the service dept. should we need further assistance.
5 out of 5
3/5/2026
Clayton and his team did a fantastic job with checking me in to providing excellent service and recommendations. I will absolutely continue to bring my business to Norm Reeves Honda.
Thank you,
Carlos L
5 out of 5
3/5/2026
Joseph was very easy to deal with. Joseph is a great communicator and an asset to your company. Keep him employed.
4 out of 5
3/5/2026
John was not only providing excellent customer service but expressed understanding about my concerns and had them resolved! John is a phenomenal employee and deserves the upmost respect! Also a raise! As long as he’s working there! I know my car is in good hands.
5 out of 5
3/5/2026
Richard Kassing was so awesome in going above his job. He is amazing sales person, He also help out in service to get my car done.
5 out of 5
3/5/2026
Great customer service and quality service.
5 out of 5
3/5/2026
Great customer service
5 out of 5
3/5/2026
Thanks
5 out of 5
3/5/2026
Edward was great to work with, thank you!
5 out of 5
3/5/2026
Javier did an excellent Job with providing me the best customer service ever!
5 out of 5
3/5/2026
Amazing customer service!
2 out of 5
3/5/2026
When the car was drop off In the morning I was thinking I was getting my car back that same day no one told me Inwas getting my car back till the next day .And that was a problem because ai was left with out a car and I had to work .They didnt say anything to be or offer a rental .Witch that was the right thing to do .Also the next day I couple and left couple messages to dennise to check status on my car and she never got back at me .After all I was not satifisted withbthe customer service .
4 out of 5
3/5/2026
I had to wait a while although I had an appointment, otherwise it was friendly, and easy.
3 out of 5
3/5/2026
Only problem it took forever there and everyone was just standing around talking
4 out of 5
3/5/2026
Q ensures that your vehicle is well cared for and is quick to respond and address any questions or comments.
5 out of 5
3/5/2026
Benito is awesome as always!
5 out of 5
3/5/2026
Good Job
4 out of 5
3/5/2026
Only complaint i wish when mechanics and valet move the car they would not adjust seats
5 out of 5
3/5/2026
Excellent service and professional. Miguel was great!
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