Click to Zoom
Share
Photos
Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
3/23/2026
Thank you to the crew for taking care of my car this weekend! Very quick . Género Pérez checked me out so quick and was very kind.
4 out of 5
3/23/2026
Aaron was very professional and my car was ready as promised.
2 out of 5
3/22/2026
My car was returned to me after over 4 hours and it was dirtier than I took it in. I understand the service center was busy but that does not excuse the service standards. You should not have serviced every car that came in if you were not staffed. There were many dirty greasy spots on the exterior, especially on the handles which really upset me. What upset me more was that I found a fast food purchase receipt from Cerritos in the passenger seat which told me that someone took my car out for a joyride to buy food. I was very patient even after I was initially told that it will take 3 hours. There was no communication after 3 hours that it will take longer, instead I had to go inquire about the status. It was poor service overall.
4 out of 5
3/22/2026
Unlike the last time I visited with another agent, John came and found me in the waiting room to let me know the car was ready. I appreciate the extra effort.
5 out of 5
3/22/2026
Thank you
5 out of 5
3/22/2026
Very satisfied with my experience at Norm Reeves in Cerritos.
4 out of 5
3/22/2026
I give a BIG thank you to Andrew Sharma for hearing me and understanding my concern I left satisfied with good customer service. If I do return for Car service I would like him to help me out! Thanks again!
5 out of 5
3/22/2026
Excellent service
5 out of 5
3/22/2026
Martin Fraire was awesome! Very professional and kind.
4 out of 5
3/22/2026
Excelente servicio de Leo Lezcano
5 out of 5
3/22/2026
Francisco is always a pleasure to work with. He will make sure that you are 100% satisfied with the service performed on the vehicle.
4 out of 5
3/22/2026
Is great
4 out of 5
3/22/2026
Edward is the best!
5 out of 5
3/22/2026
Great and quick service!
2 out of 5
3/22/2026
I waited 50 minutes to check in For an appointment. I should be able to drop off my car at my appointment time and go. The check in process was very inefficient. Anyone could have checked me in but were just dillydallying around.
5 out of 5
3/22/2026
Sam was very helpful and knowledgeable
5 out of 5
3/22/2026
Great service as always. My advisor (Benito Torres) is honest, trustworthy, and never oversells. Norm Reeves Honda earns my trust every visit.
5 out of 5
3/22/2026
Great service, excellent customer service
5 out of 5
3/22/2026
Will be going to David for the foreseeable future regarding my honda civic service.
Respectful, informative, & straight forward
4 out of 5
3/22/2026
Tony provided excellent service and demonstrated extensive knowledge of my vehicle’s air conditioning issue. Tony’s professionalism is why I continue to get my car serviced at the Norm Reece dealership. Thank you, Tony!
Loading...
Service Center Address
Service Center Hours
Service Center Directions
Service Center Article
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort
Service Center Specials
Social