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Service Center Review Summary
5 out of 5
4/25/2026
Pablo is the consummate professional! Very knowledgeable with a pleasant demeanor!
5 out of 5
4/25/2026
Sam was awesome!
5 out of 5
4/25/2026
Check in was really easy and fast. Fast service. 10/10
5 out of 5
4/25/2026
I had a fantastic experience working with Benito Torres. He was professional, attentive, and made sure every detail of the service was handled perfectly. It’s rare to find such high-quality care, and I’ll definitely be coming back because of the great work he did. Highly recommended!
5 out of 5
4/25/2026
Timely and professional
5 out of 5
4/25/2026
Thank you for the great service
1 out of 5
4/25/2026
The estimate for my car being ready was not even close. I was also told that I would receive a notification that my car would be ready and I did not. I had to go back to the office and found my car keys sitting on the desk. Another associate stepped in to assist me when I said I never received any notice and that I saw my car keys in the desk. This associate checked me out so that I could leave.
5 out of 5
4/25/2026
Excellent service.
5 out of 5
4/25/2026
The best as always
5 out of 5
4/24/2026
Great service as usual, appreciate you all at Genesis
5 out of 5
4/24/2026
Edwin provided top-tier service! He exceeded all my expectations, handled every need with professionalism, and got my car back to me ahead of schedule.
Thank you
1 out of 5
4/24/2026
Several things I asked to have done were not done like repair my passenger sunvisor.
3 out of 5
4/24/2026
Just one thing The mileage for the next service was set at 8k from 0 miles instead of 8k from the current mileage (6k), so it's set to alert me for service after 2k miles. Can I reset this or can it be reset without me coming in?
4 out of 5
4/24/2026
Sal did great explaining everything I needed for my A1/4 service. I did get an alert late that my multi point inspection was complete that was noted as 3:45 but didn't receive until 5:15. I then rushed to pick up my car before closing at 6. Could've been a bit smoother for a busy Wednesday. Thanks!
2 out of 5
4/24/2026
I would like a manager to call me regarding the service I received. I reached previously to Larry on Wednesday and have not received a call back.
5 out of 5
4/24/2026
Excellent and courteous service. Warm and friendly!
5 out of 5
4/24/2026
My advisor was very helpful, quick, and I’m very satisfied. Genaro was great.
5 out of 5
4/24/2026
Good job.
5 out of 5
4/24/2026
I'm completely satisfied with my recent service experience with Jayden Ramirez.
5 out of 5
4/24/2026
Eduardo Millan provide excellent customer service by advising which was the best service for my truck.
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