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Service Center Review Summary
4 out of 5
5/8/2026
Thanks Karina
1 out of 5
5/8/2026
We had an appointment for 8:30am but it seemed like they were over booked. We didn’t leave till 12:15. Our service person went on lunch at 11:00 am and got back at noon. We got a notice that our car was ready at 11:52, but we were ignored till our service person got back from lunch at noon.
5 out of 5
5/8/2026
Service done in a timely manner.
5 out of 5
5/8/2026
She kept me apprised of the status on my vehicle for which I am grateful.
5 out of 5
5/8/2026
Friendly
3 out of 5
5/8/2026
You replaced all 4 tires but didn't put cap on 2 stems. I could go and buy some or you could mail me 4 matching ones.
3 out of 5
5/8/2026
I would love the service/sales/general managers email.
5 out of 5
5/8/2026
Professional and friendly service.
5 out of 5
5/7/2026
Ok, thank you. Pleasure doing business with you.
5 out of 5
5/7/2026
She was well informed regarding my questions, very polite, and sweet.
5 out of 5
5/7/2026
Trevor took well acre of my car needs answered every question
3 out of 5
5/7/2026
I'm satisfied with paint so far, but the rubber that tacked in along the side of the windshield glass moulding wasn't flush enough. I hope the water won't go through it.
4 out of 5
5/7/2026
Short visit
4 out of 5
5/7/2026
The team at Norm Reeves Huntington Beach is simply the best.
5 out of 5
5/7/2026
She’s really good excellent job well done thank you for everything until the next one
4 out of 5
5/7/2026
javier is really patient and helpful. He is really approachable. i always ask for him because he always puts the customer first
5 out of 5
5/7/2026
Robert was very helpful and kind.
He made the process easy and made sure I understood everything.
It was a relaxing experience. I will be coming back for all of my cars needs.
5 out of 5
5/7/2026
The team was vary helpful and respectful they made me feel that they cared.
5 out of 5
5/7/2026
Excellent
2 out of 5
5/7/2026
Bad service . 3 hours to de code an engine check light indicated. Riley’s tool 15 minutes to give me the same result that Norman reeves toyota took . The service rep needs training customer service training . He has none . Check my car records at toyota and Delaware and Virginia and Arizona . Great toyota service in those states that looked after the same car that I took to Norman reeves toyota today . I will not be back and even entertain buying a car from this dealership.
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