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Real Reviews From Verified Customers
Service Center Review Summary
2 out of 5
6/4/2026
Felt rushed and pressured into something I didn’t want and had to pay for, and the team member helping didn’t seem knowledgeable. Also insanely expensive, and felt like I was getting up charged for repairs that were not vital.
5 out of 5
6/4/2026
Every thing is great with Rafael Gonzales very friendly.
5 out of 5
6/4/2026
Ramez was amazing, perfect example of an employee that cares!
5 out of 5
6/4/2026
Always w pleasure to work with Robert Farr.
4 out of 5
6/4/2026
Joseph really an asset to service department, he really knows how to handle customers concern.
5 out of 5
6/4/2026
Excellent servicr
5 out of 5
6/4/2026
Q. Holt is an outstanding representative for Toyota. He has a caring and professional attitude. Due to his positive attitude I will continue to be a loyal customer. He is a credit to Toyota industry and himself. Andrew A
5 out of 5
6/4/2026
Leo Lazcano went above and beyond with his service today. I am so grateful for him and his professionalism. Honda cerritos should be happy to have him on their staff.
2 out of 5
6/4/2026
Deceiving
5 out of 5
6/4/2026
John was extremely professional and helpful. The work was done in a very timely manner.
5 out of 5
6/4/2026
Your great services are very appreciated
4 out of 5
6/4/2026
Brandy was great ???????? Keep her around.
(In case the first one didn't go through)
5 out of 5
6/4/2026
Very professional, courteous, friendly. Will ask for him again. Thanks
5 out of 5
6/4/2026
Very good
5 out of 5
6/4/2026
Francisco has just been awesome in providing excellent quality service in taking care of our cars. Thank you.
5 out of 5
6/4/2026
Anthony and the Honda Team do an excellent job
5 out of 5
6/4/2026
Jonathan was amazing and very amicable at explaining the service for today.
5 out of 5
6/4/2026
Robert was very nice and responsive and explained all the necessary repairs. The work was also done in a timely manner. I was completely satisfied with my experience.
2 out of 5
6/4/2026
I waited over three hours for a basic maintenance service that I made an appointment for. This service provider told me to expect three hours but never apologized or acknowledged this was an extraordinary length of time for basic service. When I pointed it out to her, she merely said ‘there were a lot of appointments this morning.’ I felt ignored and pushed aside and do not think I will prioritize using your services again. There were several ways to improve on this experience and none of them were offered.
5 out of 5
6/4/2026
Manny was very kind and helpful.
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