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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Justo C.
5 out of 5
4/9/2021
Excellent service
PHILIP R.
5 out of 5
4/9/2021
Great service rep. He's the reason I trust to bring it into service at Esserman.
EMILIO M.
5 out of 5
4/8/2021
Julio is very courteous and professional, he is knowledgeable and goes straight to the point on the solution need it for my car, keep up the good work. Very satisfied with the whole experience.
Jorge L.
5 out of 5
4/8/2021
Rene is a great service advisor
THEODORE D.
5 out of 5
4/8/2021
Robert is competent and knowledgeable
Jesus A.
4 out of 5
4/8/2021
Very good comunication and customer service
Al P.
5 out of 5
4/7/2021
Congenial and efficient. Clearly wants to please
ROLANDO M.
5 out of 5
4/7/2021
Good Services
Fabiola W.
5 out of 5
4/7/2021
Julio provided excellent customer service during my visit at VW Doral.
Pablo R.
5 out of 5
4/7/2021
Awesome service and always keeping my cars on point. Thanks
Hilda R.
5 out of 5
4/7/2021
Ciro always provides exceptional service
CARLOS G.
4 out of 5
4/7/2021
Great job by Rene! Will request his help next time I need to bring the vehicle for service.
Cecilia C.
5 out of 5
4/7/2021
Julian was great. He was friendly, attentive, professional and always to the time to answer my questions.
Jennifer V.
5 out of 5
4/7/2021
Robert did an awesome job!!! He made my car a priority and I was able to get back same day!!!
Adriana T.
5 out of 5
4/7/2021
Excellent service! Great helper, thanks Daniel!!
Ricardo A.
4 out of 5
4/7/2021
Great service advisor, after so many years I consider him a friend, I've had my Jetta since 2013.I'm so happy with the dealership, I plan to buy another VW soon.
Sergio W.
4 out of 5
4/7/2021
After meeting Julian Alvarez last week, I was highly impressed with his aptitude with dealing customer service. Julian has exceeded my expectations. It’s always a pleasure to walk into Esserman Volkswagen and have a friendly face willing to have his customers with the upmost satisfaction possible. I’m very pleased with Julian Alvarez services. He deserves five stars from me.
Nelson B.
4 out of 5
4/6/2021
Great service, great assistance by the technicians in charge, and a great waiting area with coffee and donuts and other amenities. It was a pleasure bringing my car to the dealership to have it worked. Thank you
Julio P.
5 out of 5
4/6/2021
Everything was great
Daniela C.
5 out of 5
4/6/2021
Super quick and excellent service

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