Rene Fernandez, service consultant, was very professional and service my car with what I needed. I certainly will take it back to him next time.
Fast and efficiently done
As always excellent service , the problems was fixed on a timely Matter
Thanks
Excellent customer service. Everything on point.
Great service very professional staff ????
I had scheduled very early in the morning as I knew I have a punctured tired and I am using an oxygen tank as recovery for covid and after fixing the tire I had to make an exam. 10 mins to be attended. After 20 minutes they confirmed the puctured tired. One hour later after complaints cargo was ready. One hour to fix a tire is not acceptable. I used to lease 2 vw and we kept one because of technical assistance at Esserman who had already put me waiting for receiveing the car for over 30 minutes, but this time and being in so difficult situation which was seen by anyone in the dealer besides alerting that I had to leave for an exam was simply not acceptable and there is no way in the world it takes 1 hour to fix a tyre after finding the needle on it. Simply ridiculous and not acceptable.
Saili Almeida Triana was very focused and professional.
As I mentioned earlier, my only issue was the service advisor said my car would be ready in about an hour and a half and it wasn’t ready for almost 3 hours. Had I been given some updates throughout the time I waited I would have been fine but no one said anything to me.
Was a excelent and professional service
Excelente service! Daniel **** made this experience much better and help me a lot. Thank you!
Very nice and easy transaction !
Everything went well. He did a great job and advised me periodically on the progress of my repair. He was professional and amicable.
Saili is the best! She makes the service drop off smooth and easy. Answers my questions and gets my car back to me the same day. Awesome dealership!
Robert is very professional.
Loading...
Service Center Directions
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social