Prompt completion- good communication
Work was done satisfactorily to satisfy fa
story recall
I only wish that you provided complimentary vacuuming
and car wash with each service.
Service dept was very friendly and informative. Did exactly what they said they would do and completed the recall call work within the time they stated.
Aura was very efficient and easy to talk to. She made the experience very pleasant.
Routine service 2:30 appt on time waited 2 hrs and 15 min and had to get office personnel go to shop to get paper work. Estimate 1hr, 30 min. Should offer shuttle service or comfortable lounge
We are assuming the work was good, however the customer service was very bad. We waited 6 hours before our car was ready, and there was no offer of a rental vehicle or an apology for how long it took. Service agents seemed to think it was perfectly fine to have us wait 30 minutes just to complete paperwork after our car was finished. Our appointment was at 8:45 am and the service agents took the car at 11:36 am. That’s almost 3 hours after we arrived. Please be more respectful of people’s time.
My service was explained and I was called as soon it was done. Quick service.
All good, helpful, professional, Mel is great! Thank you,.
Everyone very friendly and professional
How did the old gear oil look when is came out? Was it dark? Just curious.
Long wait, but they were very busy
The girls in your service department are the best!
Excellent service. Mahalo and God Bless.
Your personnel is very kind and professional. Appreciate the service I received.
Very qualified, friendly, yet professional staff. Provides excellent maintenance service to keep vehicle running like new at 76,000 miles.
Every one is always super great!
Great front end staff, I’ll be returning
Shayna was a marvel. She smiled and laughed with me. She reassured me. She kept me informed. Everyone made a recall service as painless as possible.
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