I purchased a used car from Big Island Motors and it was determined that there was some brake issues after I bought the car and Big Island motors made good on the car and are repairing the brake issue are there ticket. I appreciate the service.
Shayna was excellent- great customer service!
First service to my crosstrek. Thank you for making it so easy.
We are just starting to think about our next car. We would like another Mazda, so a bit bummed you can’t be their dealer anymore.
I actually have not seen the car, but I purchased it through Maya and she has been great to work with. Russ Lesser
Thank you for the great customer service.
Rodney and Mari Chang
Bryanna was very helpful and pleasant to work with. She is possesses an excellent aptitude for customer service.
Even though it didn't turn out how we had hoped, our experience was good. Good customer service.
Friendly.
Patient.
Explained work so I can understand what was done and the estimations of what else can be done to keep my car in great working condition and safe to drive.
You guys are doing a great job.
I was treated with courteous service and kept up to date on the status of the work.
A nice,straight-forward,and uncomplicated experience!
Second time getting my car worked on here. Great service. Very friendly and I will continue to come back!
They were able to find affordable parts for the repairs that made it possible to have the work done. I dropped the car off and waited for the call. I got an update email around 3:30 then a call around 3:50 that the car was done and the a/c was now working great. I picked it up this morning and it’s blowing cold. Very happy with the service. Great job everyone.
She's always so helpful & friendly.
Great job. Efficient and smooth. Thank yoy. A pleasure doing business with you!
I would like to say the service was done professionally and we appreciate the recommendation of extending our servicing to 12 months due to the limited mileage the car is used.
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