Your customer service staff is amazing—helpful, fun amd professional.
SRod is a real asset and a reason I will continue bringing my Kona to your dealership—- vs trying another option (which I have once before).
Thank you for the survey
Shayna Deponte-Rodrigues was outstanding with communication & scheduling my Subaru Crosstrek for warranty service - the foreman Mechanic, Gabriel even came out to test drive my vehicle with me to make sure the problem was resolved & did extra work to ensure the problem was resolved. Ryan Tanimoto took care of me initially referring & helping me to schedule with Shayna & both got me in earlier knowing I needed to soon leave back to the mainland. Excellent & Amazing team with very personalized service.
LOL! I just bought my Subaru today, the repair was for recall needed to be completed before delivery, not interested in trading it in, but thanks.
10/10/21 driving on Mohouli crossover on Ainako Ave then check engine, dynamic control and blinking cruise control lights appeared again like previously. Will call and make appointment again tomorrow morning. Lemuel Queja was fine just the problem was not solved, wondering if I'll be charged again. Stmt says recommend performing diagnosis, why not done in the first place?
Your service team is #1..
Been very satisfied with all my services that I have had.
I’m very pleased and grateful for your great job well done. And must of all to find Christians sisters that through there actions and words brings joy. Will be back for my next service. Thank you thank you to all the staff.
Performed service promptly, professionally, competently, in a friendly and trustworthy manner.
Everyone was super nice and the process was efficient.
In Cliff and his crew, you have a top notch service staff. Under Cliff’s leadership, they are universally professional, competent, and personable. We have been doing business with Big Island Motors for 20+ years, and that is partly due to your service department.
Brenda & Jerry B
Always friendly! Take good care of me!
It started off badly but wound up being good.
Lamuuel Queja and the courtesy driver were very helpful and willing to support the needs of the customer
So far my Santa fe is fine. I'm satisfied.
Social