Service Center

Real Reviews From Verified Customers

Jason H.
5 out of 5
12/7/2021
The ladies there were great! Very friendly and extremely helpful.
Margot P.
4 out of 5
12/7/2021
Happy with your service. I'll enquire at some pointlater re trade in,just to see what's new. Right now love my Hyundai.
Heather V.
5 out of 5
12/4/2021
The woman that checked me into service was extremely polite and helpful. Parts have been excellent in their customer service as well. I’m so glad I went with my 2021 Crosstrek.
Gloria L.
5 out of 5
11/30/2021
Staff are wonderful
Cynthia M.
2 out of 5
11/26/2021
In person service is great. Trying to call and speak to someone is not. Previous service experience was a headache and I contemplated calling the BBB to put in a complaint.
Neville B.
4 out of 5
11/23/2021
Mahalo Shaina and Stephaniie!
Ian A.
5 out of 5
11/23/2021
Shayna is always awesome and always very helpful!! Honestly never had better service from any other dealership. It's always been a headache, but you guys and Shayna are friggin awesome!!!!!! Give her a raise!!!!
Steven M.
5 out of 5
11/21/2021
Mahalo for the great service
Faye M.
5 out of 5
11/20/2021
I love your service department staff. Friendly and yet still very proffesional.
Julie B.
1 out of 5
11/19/2021
I said the tire pressure light was on even though the tire pressure was good. She said they’d check it. When I picked it up, it had NOT been attended to, and said it would be an additional $130 to diagnose.
James N.
4 out of 5
11/18/2021
Mahalo
Kenneth M.
1 out of 5
11/17/2021
I brought the vehicle in for a safety inspection which it shouldn’t have passed- tail light above rear hatch does not work and front passenger side blinker does not work. I also asked that my rear passenger window get looked at because it it locked in the down position and no one looked at it at all. So I will be taking my vehicle elsewhere in the future for any service.
Kelly K.
5 out of 5
11/17/2021
Mahalo friends
Bobbie M.
5 out of 5
11/17/2021
Everyone was lovely . A very easy and enjoyable experience . Thank you .
Erik S.
5 out of 5
11/16/2021
The staff is kind and professional
Hondo M.
5 out of 5
11/16/2021
All Good!
Laura S.
5 out of 5
11/13/2021
Thank you!
Florine P.
5 out of 5
11/11/2021
Lemuel Queja is very pleasant, thorough and attentive w/my car’s service needs. It’s very comforting to have Mr. Queja in your company that makes a customer feel very satisfied with the service from Big Island Motors. Thank you!
Richard Leo.
4 out of 5
11/10/2021
Everything went smoothly and to my satisfaction.
Sharon C.
5 out of 5
11/10/2021
Very good service!

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