The service was prompt, professional and courteous. The service performed on the car was completed prior to the completion time I had been given.
Lem, Mikala, and your whole service team provided exceptional service—from greeting me (with smiles), explaining that since my car had over 61,000 miles that I may opt to do the big service (described what would be done ) rather than the regular service, which I appreciated, and when I picked up my car Lem explained the services they had performed—again, with a smile. Mikala is always pleasant and takes care of his clients. Everyone was friendly and professional. I’m grateful for their expertise and “aloha” that they provided. My car is happy—she’s running smoother and softer—and that makes me happy, too! Thank you very much—you have an outstanding team! Congratulations on a job well done!
Yes excellent service. Lemuel did
a very good job excellent communication keeping you informed as to what was going on. Shuttle driver Mikaela did a very good job also friendly and efficient.
My car was finished in the time it was quoted. I appreciate that as I wanted to get home. They also resolved a noise problem that was concerning me.
The facility is dirty. A employee smoked a cigarette and the smell was all over my face. There was a dead cockroach on the ground and no one seemed to notice! No water or coffee while you wait?
Excellent service from appointment to completion of service. Exemplary team!!
Thanks for honoring first responders!
Thank you for the honesty regarding the repair to the transmission. Lem is awesome!
I purchased a vehicle over 6 months and still no registration or title
Steve Desmond was very helpful, friendly, knowledgeable, professional and a terrific employee of Big Island Motors.
Car was given to me with no water or coolant was overheating by time I got to kurtistown.
Best person there is Lemuel…
We have always received excellent care and service from Big Island Motors. Thank you!
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