Thank you for picking up my vehicle. I could not have had it serviced if I had to come in and wait for It at the dealership.
Everyone was very professional and helpful. Appreciate people doing their job and caring about their patrons satisfaction.
I love you guys you do a very nice job was very satisfied Thank you very much
Thank you for taking the time to explain all the work that was done on my Outback.
Terry was very helpful and kept me informed of what service was needed on my Murano . Great customer service !
Christopher provided great customer service
I was very pleased with Clyde’s honesty. Thinking I needed a new compressor he insisted they do a check despite what Auto Express had told me.
I will definitely use them for my next oil change instead of your subsidiary who told me I needed a new compressor and told me they could do better than Fred beans. I later learned the two are owned by the same company and am not pleased that auto express would discount the dealers DiAgnostics. I will definitely use the dealer going forward and again thanks to Clyde for his upfront interpretation of saying let’s do a check fist before me assume anything!! Thank you
Mark was very patient, My sons car - we had regular maintenance, warranty work, contract work for tires and rims, and body work at CarStar to deal with. He helped us with the complexity and navigated the changes with us. $3,500 later he guided us and it was not only fair but he didn’t get the recognition as the Quarterback. This note gives him that - great work Mark.
Great service thanks for the Uber ride. Please install benches outside service area for people to wait. Thanks
I asked that the cabin filter cover be replaced and provided the parts. The parts were sitting on the front seat passenger side; I.e. not done.
A job well done & complete in a timely manner!
Very professional and awesome
Ming was excellent picking up, keeping me informed and delivering the car back. Thank you so much!
Mark at Fred Beans VW Devon always does a great job.
There was a lot of confusion,mis information and charges to be questioned.
Still no reasonable solution requested and needed for a Ford problem consistent now for many years with car alarm issues now not covered for our 2007 Ford Escape
We have owned ford vehicles in our household for over 30 years.
Ford corporate was not helpful.
Very disappointed with service and ford at this time and most likely may never purchase a ford product again.
Terrible customer experience.
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