Service Center

Real Reviews From Verified Customers

ANDREW B.
5 out of 5
7/22/2020
Jack's the best
David H.
5 out of 5
7/22/2020
Great job
James W.
5 out of 5
7/22/2020
The customer service was excellent.
Linda B.
5 out of 5
7/22/2020
Appreciate the superior service and personal follow-up. Thank you.
Sharon K.
5 out of 5
7/22/2020
Everyone is always very friendly and helpful I’ve never had a problem. I am waiting to see the new K5 as I am looking to get a new vehicle.
AMY D.
5 out of 5
7/22/2020
Absolutely
Michele O.
5 out of 5
7/22/2020
Great service and awesome customer service.
Timothy B.
5 out of 5
7/22/2020
On time excellent svc.
Dolores B.
5 out of 5
7/22/2020
Polite and efficient explains all options
Tom D.
5 out of 5
7/22/2020
Very professional & answered all questions , job was done way before I expected.. Thank you....
MATTHEW G.
5 out of 5
7/22/2020
Excellent service!
Scott R.
5 out of 5
7/22/2020
My pleasure.
Carol B.
4 out of 5
7/22/2020
First time there. Not one complaint!!
STEVEN R.
1 out of 5
7/22/2020
Vehicle full disclosure of issues not provided during sales process. BJ has details. Remediation of discovered issues was not compketed fully to my satisfaction.
MARY H.
4 out of 5
7/22/2020
From the moment I drove into your service department without an appointment with emergency lights flashing. I felt like Marc wrapped his arms around my problem and took care of me! I am incredibly grateful you provided a loaner car! Top notch service! Thank you Marc and the team that supports you!
PAUL R.
1 out of 5
7/22/2020
To pay over $100 for windshield wipers is outrageous. Felt like the free inspection and auto emissions was not worth it. Felt that I didn’t have a choice because I was first told I barely passed but should get them taken care of soon. Decided that I would pass for today. Then was told the car failed because of the wiper blades. Then saw the estimate of $47.25 for blades was high. Then got the bill for $102.67 was surprised and very disappointed. Never plan to use Fred Beans again and let others know about the discounted wiper blades for over $100. By the way the people were nice. PAUL R
Gaetano B.
4 out of 5
7/22/2020
Everything went smoothly. No issues at all.
Sheryl F.
4 out of 5
7/22/2020
Chris went out of his way to accommodate use.
Joanne V.
1 out of 5
7/22/2020
I had to come back after the recall service was performed because my fuel gauge which was full prior to my arrival was showing 1/2 full and still shows 1/2. I was told that it would take some time but will go back to full later on Monday. Well it’s Wednesday and still 1/2!! Call me tomorrow to discuss. Greg Volm ****-****-xxxx
Barry F.
5 out of 5
7/22/2020
Cory and Aidan provided excellent timely service.

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