Joseph and the service technician went far above and beyond my expectations. My wife bought her 2019 Tiguan at this dealership and after my service experience, you have two lifetime customers.
Job well done and very much appreciated!
The best service experience is at Fred beans Subaru. They are thorough and professional. Highly recommend
My car is now rattling after brining it in for and air conditioner repair for times..
Thank you for Jason and his crew
Great service as always. Sara was personable and extremely helpful. Looking forward to my next visit.
I was completely satisfied with my service experience but I do think you should have hand sanitizer available in the waiting area...especially at the check out desk or on a table. Thank you for an overall positive experience
Terry was very informative and helpful. The service by her was great.
Very good experience and confident.
Very happy They could take care of my car with out appointment!
Service is excellent at Fred Beans Nissan
They always give me 100% satisfaction. And r always willing to work with schedule.
Totally disappointed and annoyed with Christine, Brandi and service mgr (Mike?). I was 150 miles over on my extended warranty (only because they were closed on Sunday. My son is a former employee of this location too. We asked if they would please request good will coverage for this known problem. They refused. They only submitted it for prior authorization, which was denied due to warranty. They then lied to me by saying that that is how it is done. I called customer care and was informed that good will was never requested. Had tires done and an alignment, but they wouldn't give me the alignment print out with specs on it. I was told that they don't do that. Another lie. My son was a mechanic there and Always gave print out to customers. Brandi was supposed to file for good will coverage, didn't and avoided me by disappearing. I can assure you that my family (we own 4 Hyundai's), will NEVER return to this shop and will be sure to share our experience with our friends, family and social media groups.
Staff was very courteous.
People that work there are top notch making you feel your business matters and the customer is valued. It’s why I will keep returning.
The repair took too long. I am a doctor and was promised a faster repair. On a positive note The car runs perfectly.
Always glad to give praises for a job well done. Charles and your team keep up the good work
Awesome service department. Everyone was courteous and I had a great service writer.
We are always highly satisfied with Brian and his service And will be back again! Brian is courteous and professional!
Thank you for your amazing service!
Jimmy Hargrave always goes above and beyond to ensure I get the best customer service possible. He is the model in which all car dealerships should base their standards for customer service. You have a gem in him!
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