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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3030 reviews 72%
4 star 670 reviews 16%
3 star 124 reviews 3%
2 star 196 reviews 5%
1 star 214 reviews 5%
Review Us
Kendall P.
5 out of 5
8/5/2020
Excellent service from scheduling to maintenance of my Explorer. My thanks to the team!
Peter A.
4 out of 5
8/5/2020
Mark (and Fred Beans Service) was very efficient and flexible. I came in for the fuel pump recall and at the last minute asked to have an inspection. I expected to have to wait all day (if you could do it at all). My car was ready before 1:00 pm, to my surprise.
Maria S.
5 out of 5
8/5/2020
Great service!
MICHAEL M.
5 out of 5
8/4/2020
Great job
DANIEL D.
5 out of 5
8/4/2020
Thanks
ANNE S.
5 out of 5
8/4/2020
Chris was very professional! Excellent service!
Carla C.
4 out of 5
8/4/2020
Mihn was excellent and professional. He offered to stay late if I needed a few extra minutes to get back to you.
Jeffrey M.
5 out of 5
8/4/2020
Great service, super helpful. Couldn’t ask for more.
Matt S.
5 out of 5
8/4/2020
Very professional service and appreciated the Uber ride home since it was raining
Thomas W.
4 out of 5
8/4/2020
Done early as requested, much appreciated.
Meredith P.
5 out of 5
8/4/2020
Very pleasant and accommodating.
FLORENCE S.
4 out of 5
8/4/2020
Christopher on the green team was very helpful! Thank you for delivering my car to my home!
MARY D.
5 out of 5
8/4/2020
Very helpful
MARY G.
5 out of 5
8/4/2020
He provided excellent service. Thank you
Samuel S.
5 out of 5
8/4/2020
Best employees, Brian is the best. Service is excellent. Buying a car here is outstanding experience. Very knowledgeable staff. Thankyou Fred Beans Kia
Nancy A.
3 out of 5
8/4/2020
I wanted to pay with cash, but was told that they had no cash to give me change. Was not happy with that situation.
Ronald T.
5 out of 5
8/4/2020
Always a professional experience.
Lynn R.
5 out of 5
8/4/2020
Charles did a great job in helping me with the service needed on my Ford Explorer.
Neil K.
5 out of 5
8/4/2020
Charles was excellent. Kept me informed all throughout the process. *****
Virginia H.
5 out of 5
8/4/2020
Jack was quick to respond to me and keeping me informed on status of my car.

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