Over and above my expectations.
Great team of Service professionals! Thanks for continuing to stay open in this crazy time!
Very pleased. Staff was so friendly.
Jesse is the man. Give him all the money you have
As a matter of fact visit. Recall done quickly and I even got a phone call. Nice
Excellent service! No complaints
I was very pleased with the courtesy and service offered by your team. I was in & out in no time at all. Way to go, guys!!
Communicated very well. Up front with issues. Courteous.
Very satisfied with the work that was completed. The work was done in a reasonable and promised amount of time. It was a good experience and I feel like a valued customer.
If your going to charge $85 to rotate the tires maybe you could clean them rather than leave the dirty finger prints and hand prints on them. Just a suggestion. Other than that all good.
Always friendly and professional
Very nice & efficient staff
Great Service, over and above; Jesse is a pleasure to work with.
I was expecting to just have my first oil change that was free, and then have my tires rotated. To my surprise, Mark showed me a paper with red ink that he said showed my car was out of alignment and my tires were being damaged! Then, I was told my engine filter needed to be replaced!! My car is 6 months old!! This is my 6th Beetle and these things have not happened before. I have no idea what really needed to be done, but it just felt a little shady as I was one of 2 people there and I cannot make up for all of the lost business from the Coronavirus. So, 300.00 later, I was on my way.
Thanks very knowledgeable employees
Great crew keep up good work.
I dropped my vehicle off at 9am and was told my car would probably be ready around 2pm. I got a text that someone was starting on it at 11am. After 2 I called and was told my car would not be ready until about 4:30. I was told that the mechanic was waiting to find out what he needed to do (isn't that written down somewhere?) as well as a bunch of workers were sent home early because things were slow (maybe someone could have worked on my car?). After speaking with a couple of different Matt's, I received an apology and a free lube/oil/filter. Since my car was not done until after 4 and the dealer shortened it's hours from 7pm to 6pm (with only a couple of hours notice) I did not pick up my car until the following morning. Although I appreciate the apology and discount, I can't say I was completely satisfied with the experience.
Got me in and out quickly.
Social