Great service and quick turnaround time. Thank you!
Michael was very personable and made me feel comfortable and trusting of your shop and pricing.
Excellent Customer Service
Kevin is great. He’s helped me on most (all?) of my visits to SF Honda. Straightforward service, clear communication, enjoyable demeanor.
It all went smoothly, on schedule. Very polite and friendly staff.
Professional and friendly service
Juan was professional, communicative, and personable. 10/10 I felt the service was impeccable
Aaron is responsive and timely with the follow up. Friendly and professional.
When I had questions about the additional services the technician had recommended he was able to tell me more about each of the recommendations and the cost. I came in for an oil change initially. He kept me informed of the status of the car and gave me time to think about the recommendations.
Not Vic’s fault but I will yelp ???????? And new ownership ****!
I will never go back and will not buy my next (of 3, 28yrs) of Honda’s from Victory owners.
When you have a business that has surprise costs and clients who are regulars for service you need to be less ridged. The new ownerships rules of no checks being accepted should be discussed prior to pick up. Also not a good policy to stick to on many discriminatory levels.
Back to Serramonte if I buy Honda at all.
This review is being cced to Honda USA as well.
Thanks for taking care of my service requests . So far so good I will let you know if radio acts up
Everyone was helpful and friendly in a professional way.
Aaron is simply the best! He understands what it takes to get his job done effectively and still keeps the customer informed and knowing why the job was nessary!
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