I left my car at 9AM and got it back more than 6 hours later. It was an excessive amount of time. The people were great. My issues were addressed. It just took too long!
The car hood was not latched securely when I left. I noticed it on the feeeway driving home. That was scary. Also I purchased the car doc services plan and was under the impression everything was covered for three years. I was surprised by the $169 charge for changing some oil for the 4wd. I feel like I bought the coverage so I wouldn’t need to pay anything for three years. Why don’t you just add that in if it is a normal service?
Great Service all around!!
I just wanted/specified the basic 30k mike service and was charged $1150 for things I didn’t want. I refused the service and will not be returning.
Tommy has been my service agent many times. He always gives me awesome customer service!
Thank you for you’re genuine help much appreciated ??
Ace was extremely helpful and I appreciated his time and assistance in getting my car serviced properly.
I have been going to Honda for my car service for my last three Honda cars. I am always satisfied with your service.
Aaron Wong was extremely helpful before the appointment, researching the warranty coverage. He was prompt returning calls. He gave me full information as needed. He also printed out the warranty papers for me to keep, since my papers had been stolen. He was helpful at the appointment and called with updates on the work. He promised to followup up on some other issues. I was very pleased with his professional but friendly service.
I was satisfied however I never received a text letting me know that my car was ready :(
Juan was really great. Never respond to these surveys, but wanted to after his great service. Thanks!!
As always Aaron and his team take exquisite car of my car and me!!!! I love San Francisco Honda and I credit Aaron with keeping my car reliable and well maintained. This is our 3rd car from San Francisco Honda!!!
I still believe that "dirt in the hand brake area" is ridiculous! I am very disappointed with this car. I had only problems with it .If city dirt causes this type of problem then go back to the drawing board because I can't imagine a farmer driving this car!!!
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