Aaron Wong really went above and beyond to help me resolve an issue with my 2008 Honda Civic that did not get resolved elsewhere.
Thank you Aaron!
Happy 2020 ????
Will be happy to do so. Regards.
I received excellent customer service. My service was really fast, and I was called and texted when my service was complete. I’m very satisfied with the work at Honda.
But for some reason my gas mileage is very low since the tire rotation. could it be a malfunction? Or pilot error? Otherwise my experience with the service at Honda was great.
Tommy Jung was very helpful.
Kevin was knowledgeable and provided exceptional customer service. -Z. Li
Took care of business. Thank you
Juan was the man. Give him a raise!
Oh and whoever picked out that coffee machine in the lobby... give him/her a raise as well. That thing is off the hook!
Provided great service. Don't feel pressure to push more sale, compared to other Honda shop.
Rey was very efficient and honest. He gave me back my trust with Honda which was long gone because of the service I had with Honda Serramonte a few years ago. Also to Aaron who kept his words that it will be done on time even though delayed a day because of parts not delivered on the specified day.
Awesome service as usual. Thank you.
All the guys at Honda service center have been great. Super nice and helpful!
When my husband dropped off the car he presented the service advisor with a coupon that was found on the website. They told him that it did not apply to tires although we did not buy tires. We had an oil change, purchased new wiper inserts, and rotated the tires which very well exceeded the minimum amount to qualify for a discount. When he went to pick up the car he inquired again about the $10 discount. The service advisor gave him attitude saying "you're gonna make a big deal off $10 when you see I have a long line?" Out of all the years I have been receiving service here at Honda of San Francisco, this was one of the worst experiences, rude if I may say. The only two people I choose to work with are Mike Weaver (who is no longer there) & Greg Masangkay. Other than that the customer service is horrible.
I can always trust the service my car receives from him.
Aaron Wong was very accommodating and easy to talk to. I got my appointment on the time I wanted.
Tyrone was kind, courteous, and honest
Great service! Devron gave me a good estimate of when my car was gonna be done.
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