My service provider was wonderful. Very knowledgeable and answered my questions. I also appreciate the extra safety precautions that were taken and were clearly being followed by staff during this uncertain time.
Mr. Gomez excellent customer service. Thanks
Aside from waiting for a long time outside. There should be a waiting room or some place to sit?
Quality service as always
Greg, is the attendant I solely look for to help me with my car issues. As a matter of fact. I will call to make sure he's there before going to Honda. He has proven over the years to be honest and straight forward with me and my wife. I've had three Honda pilots over the years 04, 09, and now 20, and have only had my maintenance done at Honda dealerships over the years, and with Greg, I know I'm getting honesty. Thank you Ramon, and Dora Rodriguez.
All should have been done to make it more accommodating. Customers expect they can Seat inside Have their coffee and plug their Electronic devices While they wait for their Vehicle. Non of that happen. Instead , Everyone outside and chairs are not even provided ? That’s the lease Honda could have done. We All know about the COVID 19. Some kind of modification still could be done to accommodate. Chairs could still be place 6 feet or more distance. We still have to do that outside. But no chairs to seat on ? Come on, maybe you could inform us before we come there so we could bring our own Folding chairs. No Canopies ? What if it started to rain ? Credit card only ? Fine. Why aren’t we notified of all this before making our appointment. Otherwise, Greg Masangkay were pretty Much on Target with the time promise of car Delivery & polite. But guys you could do better. Clue ? Already mentioned above.
Thank you so much for such fantastic service and quick communication!
Efficient, friendly and on estimate price for work done. Thanks
I only wish the parts were less expensive like passenger side rear light assembly etc.
Smooth and easy transaction; friendly staff.
Everything went smooth. Chris did a great job. On line appt was easy.
Rey Gomez is one of the best service advisers you have. He is the reason I keep getting my car serviced at Honda instead of going to a private mechanic.
I am beyond grateful to have this team to help with service on my car. I greatly appreciate their willingness to always take extra time to make sure that everything is working smoothly. They ALWAYS go above & beyond.
Very helpful and timely. Thank you.
Ace always provides excellent customer service. He goes the extra mile to ensure the customer is satisfied. Great communication skills explaining the service issues and remedies.
Helpful & efficient. Liked getting the text updates.
Convenient appointment and made my car super safe! I appreciate it
Excellent customer service from beginning to end.
Social