Pam is knowledgeable and very good at what she does.She makes her job look easy
Katrina was very helpful kept me updated on how my car was doing! I could call her at any time very very helpful!!!!!.she is a fantastic customer service person
Katrina is the best!!! Thank you for making things so easy.
I know bring both of my vehicles to be serviced at Jimmie Jonson!! I love how Travis makes sure everything is going good and treat us like family
I didn’t bring my vehicle in for service on Tuesday 11/27, but keep up the great work?
My service rep Laith, is very professional on the one, and of course, on the other hand, he served us with warm kind greetings and well wishes.
Laith is terrific to work with. He communicates superbly, explaining any repairs that may be needed, and providing the costs and time frame for completing the work. He represents your dealership well. I always know he'll provide excellent service with a smile and professionalism. Adrian P
So glad to have Derek back. He’s very knowledgeable and professional. He knows all about my 2017 Z51 Corvette Stingray. I’m always very satisfied with his service.
Very happy with the service advisor meeting me outside when I pulled up. Much better than prior visits when I’d come inside and not be acknowledged. Thanks.
Katrina is so friendly and helpful! She’s a great asset to your company!
Great customer service, had shuttle ready to take me back to work and service was completed quickly.
Excellent service and assistance! Thank you for all that you do.
Lack of response to my texts requesting information about my vehicle, warranty coverage and timing of completion of the work. I was told it was a problem with your new texting system. I received incorrect and curt extended warranty coverage information from both Hendricks Autoguard advisor and dealer's service advisor, I was told items would not be covered but they are clearly covered per the contract and website info. That was only corrected when I called Hendricks Autoguard directly, my service advisor said they may listen to the customer more than me. Hendricks is one company...should be much smoother.
Katrina provided me with excellent service as usual. She does JJ much credit and keeps us returning for service time and time.
Excellent service at the front desk !!! Thank you so much !!!
Derek provided exceptional service and follow up, explained the issues and the solution, i feel very confident and comfortable leaving my vehicle in jimmy johnsons employees hands
Thank you
Laith is an excellent service representative. Needed the brakes fixed in a hurry - he squeezed me in, was efficient and on time. He has turned me around regarding my opinion of JJ service. I’m glad I found him as an advisor - made a huge difference!
I wouldn’t trust ANYONE other than Travis with my Corvette. He is the best,and always goes above and beyond
She is very knowledgeable and helpful She did evrything she could to help me .
Thank you Whitney
Social