1. Your mechanic used my radio and left it to his radio station of his liking which I do not like per se.
2. The hood of my Traverse was not properly lock and half lock. I noticed my hood was moving up and down while driving on the freeway after I left Jimmy Johnson service. It was unprofessional on the part of your mechanic and not paying attention to detail,
3. I doubt if your mechanics really did the service I asked to do such as rotate my tires, change oil and check and/or add nitrogen air to my tires,
4. I already informed Travis and he told me, I will have free detailing next oil change and free oil change which I said part of the package deal of my Traverse,
Thank you, Daniel A
Rakan was great !! He help me with everything and listened to my concerns !!
Great services done in time!
Yeah Laith was awesome. I really enjoy your texting of how service is going.
Was well done all the process like always thank you
Shouldn’t take over 2hrs for oil change service.
Pam is professional and welcoming every time I see her. She always makes sure I’m taken care of!
Great service like always, thank you Derek forall of your help.
She was very helpful and has a great customer service.
Whitney is extremely knowledgeable and very responsive. She performs above and beyond expectations.
Liana Gorney did a wonderful job. I am 100% happy with her professionalism and level of service.
Laith is a pleasant and efficient service provider. He answered all of my questions and is an excellent communicator
She is very nice and helpful. Best i had
I was promised my vehicle in a hour and a half.i waited 2 hors before checking on it then it was another 40 minutes. I realize you can fall behind but my advisor should of made some type of contact with me letting me know since I was in your lounge waiting for my vehicle. I watched other advisors come out and talk to their costumers and let them know they were done or their progress. I got a text. Not very personal.
Pam was professional and very helpful. Thank you Pam!
Had somewhat of an emergency and they answered the call, fixed the problem and sent me on my way. Thus averting a rainy disaster.
Laith was very helpful in assisting with diagnosis of my Trax. Between him and the technician they were able to fix the problem leaving me very satisfied with there work that was performed. My Trax now runs smoother and with more pep ( don’t know if this fix included the slow response to the Trax) but it runs smoother, with more pep and better handling (my opinion). Have worked with him on 2 seperate occasions and completely happy with his performance and attitude.
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