Brad is always attentive to his customers and provides you with information in a timely manner. I appreciate the great customer service that is always provided at Hendrick Honda.
Service was fast and friendly
I think the services were rushed through and every time I come here
I don’t feel comfortable and kind of feel that I am going to be ripped off with the pricing or any other info
The walk-in appointment was quick and sweet. I appreciate the great customer service.
Don’t understand why my battery was not covered under my extended warranty. The new battery has a 3 year warranty so why did this battery have less than 3 years?
I felt that not everything was explained to me. This was my first maintenance visit after buying a new car. I wanted more information about my service contract and when I should bring my vehicle in next and what else is offered or included. This was a very simple transaction that I would expect from a five-minutes oil change place and not a dealership where I wait an hour and a half.
Always a great experience...thank you
Issac had great customer service. He took the time to walk through each service my card needed.
The representative told me (and messaged me) that my tire had a nail in it and it could not be repaired. He wrote that the nail was at an angle and that I would need to purchase a new tire. The car, a 2016 leased CRV with only 18,000 miles, recently had a tire rotation at another Honda is dealership and no issues were identified. I was also advised to have a tire alignment done. The total cost of the work was quoted at $262.21. I declined the work and brought my car to Costco. The nail didn’t even puncture the tire. The tire was repaired and tested for $10.99.
I ove Honda service always great
Patient and explained everything
I received good service even though I did not have appointment.
Awesome service and Nicholas even deliveried my car to me at work! So sweet!
Thanks for all the Help!!!
Great service, fast and friendly.
Service was excellent, Service Manager was excellent, been a Hendrick Honda customer for 36 years
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