Great but takes too long for a simple oil change and general check-up.
The service was fine but we had an appointment at 3:45 and we did not leave there until 5:45. It was 2 hours. I have never had to wait that long for an oil change.
Thank you.
My experience was excellent. My car battery died. I arrived to the service department and was greeted by a guy named Will. He was awesome. He helped troubleshoot the issue and then he gave me an estimate on cost and time to complete the job. He got me out even faster than he projected. I couldn’t be happier with my trip to Honda of Concord
Jeremy Holtzclaw did a outstanding job helping with warranty work on the car. I am so thankful for all he and the dealership did. Thanks
Jeremy H. Always works with me to find the best time to get work done on my vehicle. He updates me on the status of my vehicle in a timely matter each time I visit. It is comforting knowing I can trust someone like Jeremy for maintenance recommendations at each visit as well.
Daniel was so helpful and broke everything down for me and was very informative about my car.
Your service advisor Cureal Arrington was exceptional and I can't belive how fast your technician Justin Smith finished the task! Tell your guys thanks for making my experience awsome.
Customer service is always nice
Very pleased with service we recieved.
Jazmin was great, she was at my car as soon as I drove in the service bay, writing my ticket and keeping me advised at every step of the process. She also arranged for my shuttle home and return back to the dealership. Her level of service was outstanding,
They was able to service my car the same day I was scheduling an appointment thank you
I love working with Jeremy.
He takes the time to explain every detail of the work being done.
I trust his recommendations.
Also, although I never see the mechanics everything they work
on always is done right the first time.
Thank you John I
Was able to get in quickly for an oil change
Curel provided me another wonderful, stress-free visit at Concord Honda! Thanks Curel and Honda Service Department
Thank Jessica. You were Phenominal. Your team got us in and out quickly and my son was able to get back to Western Carolina safely. Thanks again.
Thank you for super service
Ms Sandra T
My service advisor Daniel is great as always. He is very professional and has great customer service skills.
Social