Bert was very professional, informative and kin
Very great service. Better than ever before. She was thoughtful that I had my son with me and pulled my car up so I could load him in his seat. It was much appreciated.
Shacoya did an excellent job explaining what work may be done before I dropped it off and what work was done when I picked it up. She troubleshot any issues I mentioned and also ruled out the services that were unnecessary. Excellent!
Excellent service. Friendly and professionally rep
Excellent service, as always.
Jeremy was great, your free carwash.....not at all!
Will was fantastic. I had a serious problem and was on a tight schedule. I can not believe I was able to stay on schedule with very little time lost. I am very grateful to will for managing the process effectively and getting me back on the road.
Will was very professional and a pleasure to work with
Daniel Smith was AWESOME! Not only did he go above and beyond but he made sure my car was taken care of in a decent amount of time. I would also like to shout out Chris Lee! He sold us the car in June and always speaks and checks on us when we come to a Honda for services.
I always receive prompt service from Honda. Brad is friendly and knowledgeable. I know I am in good hands when having my car fixed at Honda of Concord.
I was very impressed with how pleasant and professional she was throughout our experience. She quickly realized that my young daughter and I were planning on staying in the lobby since we were unaware of the shuttle service. She let us know and I was able to have a great day with my daughter without having to sit in the lobby the several hours my car my serviced. It was brought in for a recall but the front tires needed to be replaced as well as an alignment. I will always go back and deal with this wonderful employee for all my service needs. Thanks!
I came for airbag recall and was told it may take one and half hour . So , thought of waiting then I after 2hrs no update after which I had go couple of time to get update .Then I was told literally after 2hrs that my car is not touched yet and may take 45 min after 1hr went to check but was told still working .This delayed even further and finally at 2pm I came out .
Even I would have been told that it may take such long time , would have planned accordingly.
Takes too long for oil change and software install
Renee provided great customer service.
As always great service. Jessica always is wonderful
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