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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4156 reviews 70%
4 star 1315 reviews 22%
3 star 134 reviews 2%
2 star 160 reviews 3%
1 star 173 reviews 3%
Review Us
Monica C.
4 out of 5
12/2/2018
Great service today got oil changed
Maria S.
5 out of 5
12/2/2018
Excellent first care experience with my Fit. Feel confident in future service appt. Very personable!
Amanda M.
2 out of 5
12/1/2018
My brand new Honda was damaged while having a part replaced. Cureal was amazing but whoever had my car for two days for part replacement and cleaning was not careful enough to realize it got hit by something on the drivers side back fender causing a small dent, scratch and chipped paint.
Miles S.
1 out of 5
12/1/2018
The ABS light came back on as soon as I left. Brakes are making a noise.
Cynthia J.
2 out of 5
12/1/2018
Picking up my car was a very poor experience.
Brad S.
5 out of 5
12/1/2018
Jessica is prompt, accurate and friendly. She’s always available and does a wonderful job. She is so helpful with everything. I deal with Jessica because I never have to wait on anything. She is true to her word.
Jerry R.
5 out of 5
12/1/2018
Jeremy Holtzclaw did an excellent job. He was courteous,friendly, professional and thorough. He kept us updated and informed throughout our service time. Great job!
Roger H.
5 out of 5
12/1/2018
Very professional
Paola E.
5 out of 5
12/1/2018
Daniel provided an excellent Customer Service
Melissa L.
5 out of 5
12/1/2018
Great and friendly service!
Stephen P.
2 out of 5
12/1/2018
Communication needed to be better from mechanic to service writer to customer
Joseph P.
5 out of 5
12/1/2018
Jeremy is always awesome!
Lucinda S.
5 out of 5
12/1/2018
It is always great
Brian H.
5 out of 5
12/1/2018
Brad’s service was excellent today as it always is! He was very helpful and happy to answer all of our questions. He’s the reason we bring our cars to Honda of Concord!
Robert Y.
5 out of 5
12/1/2018
It was fast and he was informative. Excellent!!
John E.
5 out of 5
12/1/2018
Thanks so much!
West L.
4 out of 5
12/1/2018
Brad Dix, was very helpful and knowledgeable. After calling multiple times to speak to someone in finance about my vehicle warranty, with no luck I finally spoke to the service deptartment where Brad helped me and got my issue resolved.
Yamila B.
5 out of 5
12/1/2018
Jessica was super professional and helpful.
Virgena M.
4 out of 5
12/1/2018
Will was awesome! Will made me feel so much better after I was told additional costly repairs were needed.
Brenda M.
5 out of 5
12/1/2018
Excellent service! Best service department I have ever had. Thank you so much.

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