Issac was extremely nice and took the time to answer all my questions. Excellent Service!
Excellent service by David.
Always pleased with the service I receive at Honda of Concord!
Great communication from Daniel. Thank you!
Everything went well. Great Service.
David is your best asset. ALWAYS professional and cares about satisfaction and accuracy.
Always excellent service!
Great job explaining things. No pressure atmosphere.
I was told my car was ready. Everyone saw me standing there waiting for Larry on front of his booth and yet no one approached me knowing that he wasn’t ther after 15 min waiting someone approached and say “ hi buddy you been waiting a long time there huh?” Condescending asf.thats just terrible customer service
Jessica is fantastic to work with! I initially went in for a recall airbag replacement on my 2011 Honda Accord. There were additional repairs needed and when Jessica called to let me know initially I said go ahead. Then my husband and I talked about it for another minute and I called back and said stop, it’s time for an upgrade. I ended the day with a new HRV. The following day I stared having an issue with the seat belt on the drivers side. Since I still had her number I called Jessica. She got me right in, got it fixed, and my seatbelt is fixed.
Larrr Burris did an excellent job of keeping me appraised of the cars
Service progress. He is efficient and gracious.
Excellent service by Brad Dix and the Honda technicians-work was performed well and in a timely manner.
The service attendant was very respectful and he answered all of my questions.
I was very pleased with my service. Cureal was extremely attentive and helpful.
Larry always excellent to explain our wait time and service needed to keep our car safe for our family
He was very attentive and kept me informed.
Appreciated the calls regarding service progress; appreciated the service check up on vehicle & no pressure to have maintenance done that day; Jeremy took extra time to show me how to remove attenae from car so as not to get tangled in car wash (my concern)
Love my Honda! Would recommend this dealship.
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