The guy that took the service info and helped was very polite and personable. Great customer service.
Will took excellent care of my needs for my Hybrid accord. Kept me informed until job was complete. Let me know what I will need to take care of service wise for maximum performance. Thanks
Smooth, efficient, professional service
Timing was great. Communication was easy. Great facility with water to drink and cleanly waiting room
Jessica thoroughly researched a dashboard light inquiry to provide a resolution. She is knowledgeable and courteous.
I had a wonderful experience.
I had a wonderful experience.
Brad Dix was very helpful and patient, answered all of my questions and worked with me to get the accessories I wanted for my Pilot and also getting set up to be installed.
From the moment I drove my car into the service bay, I knew I was in good hands. As always, another positive experience at Honda of Concord, and I wouldn’t even think of bringing my Fit anywhere else for service or repairs.
I recieved excellent service as always.
Thanks again Brad! You are the best!!
Mr. Nicholson helped me with questions I had and suggestions that were needed.
I just want to make a comment. Please have your service advisors address customers who pull in with their vehicle; when they get out at least have someone ACKNOWLEDGE THE CUSTOMER. I Pulled up with all service advisors not acknowledging me or just letting me know that someone will be with me until Cureal Arrington, he came from the inside and acknowledged me and assisted me. I understand maybe those service advisors may be busy doing something on the pc but there was no client in front of them when I showed up. Or one person said anything to me to let me know that someone was going to be with me. It was actually rude to let people drive in get out of the car and we are standing there waiting on someone to address us.
Burt Lumpkin was exceptional. Very courteous. Protected my interests when the warranty company triedunjustly to deny to pay for repairs for something spark plugs which are not due to be changed until 100000 miles. Burt followed up with me and kept me informed. Very friendly gentleman
Jessica is an incredible service advisor who is passionate about taking care of her clients. We are thankful to know someone who is so trustworthy.
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