The young lady was once again courteous, polite, and professional. She was also appropriately apologetic that I had to return.
The young lady was very professional and helpful. She is the sort of person you want to be representing your business.
Called Monday morning for an inspection that was overdo and gave me an appointment for the same day. Thank you!
The service rep was very personable and he told me the estimated completion time and he was right on the money .
I was very pleased that the service department was able to accommodate me even though I did not have an appointment to check a code that appeared regarding the braking system on our 8 month old Accord Hybrid vehicle.
Gary is very good at his job! He always makes me feel welcome and gives me updates on the status of my car while I wait.
Gary did a lot of work finding aftermarket parts to keep the cost down for repairs on a very old car. (200,000 miles). His efforts are appreciated
Thank you for your courteous & professional customer service!
My experience at Saratoga Honda was great I have an 11-year-old and a two-year-old and as my 11-year-old was able to change the channel on the TV to watch what he wanted to watch and my two-year-old could run around from car to car looking at all the different things that she could do in each one I enjoyed waiting for the oil change that my car really needed thank you Saratoga Honda
To change a tire I waited about 3 hours
Wonderful experience. Kyle has always been so great to work with. I’m coming back for the bigger things because I am treated so respectfully.
the service team was amazing totally committed to my satisfaction
The service completed on the car was excellent, and the customer service from Ryan was excellent (5 stars) however, a key ring with my important house keys and other key tags were lost at some point while my car was in the hands of your dealership. When I picked up my car, only my car key was provided back to me. I am on vacation - I live 8 hours away. Please find my keys before I have to return home on Friday, July 12!
WE also want to say that Lisa is very valuable member of your team...it was a pleasure dealing with her
Gary was outstanding! Thank You
Ryan Southwood was professional and efficient. He also got right in my car and explained features to me that I didn’t know about. Excellent customer service . Thank you Ryan .
They were able to schedule me quick and I wasn’t in there waiting for too long
Thank you for the excellent experience. Malik did a great job greeting me & helping with a phone issue.
Could not have asked for better service from Kyle, he explained everything to me in detail and I trust his word so I will be back to see him Tuesday...thank you Kyle!
I was told it would be an hour after 2.5 I went to the desk for help. It wasnt even a repair it was just a diagnosis!!!
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