Service Center

Real Reviews From Verified Customers

NELSON G.
2 out of 5
9/8/2018
Vw service was good. After 5hr. Wait the auto Butler service was disappointing.
CHRIS M.
2 out of 5
9/6/2018
i was misled
Yvonne T.
4 out of 5
9/6/2018
My wait was not long & I was thoroughly satisfied.
Janice B.
4 out of 5
9/5/2018
Service was well done, comfortable waiting area. However I was surprised that it took 2 1/2 hours for an oil change & tire rotation , since I had a 9:15 appt.
Spencer C.
5 out of 5
8/30/2018
Good job
SUSAN M.
5 out of 5
8/28/2018
Ok
Diane M.
4 out of 5
8/24/2018
Car looks awesome but light is still on indicating tire pressure needs to be adjusted
Sadie H.
5 out of 5
8/23/2018
The service and car rental service men were awesome!
J M.
4 out of 5
8/23/2018
Jason in the shop did a alignment on the used car I purchased because it pulled to the left. Car drives perfectly down the road now. Bought the car around noon,took delivery @ 2:00 PM the same day.
Richard C.
5 out of 5
8/22/2018
Larry Haines, Jeff and Mike Auffenberg took great care of me!
ARZENA R.
5 out of 5
8/19/2018
The Auffenberg staff are always polite and courteous. They do excellent auto repair work and are reasonably priced
FREDDIE G.
5 out of 5
8/18/2018
They were quick and friendly.
AMBER K.
5 out of 5
8/17/2018
I love the text message updates! The entire staff is so friendly and really helped me with all my questions. It is my newest car I have ever gotten!
Shirley R.
4 out of 5
8/16/2018
Once again, Larry Haines has taken very good care of my Jetta!! While I was gone for two weeks, I left my car at the Auffenberg VW for various issues. He kept me updated regarding repairs and my car was ready today when I returned. The service department is knowledgeable and as always, I feel like I'm treated like a 'favorite aunt' by Larry- and all the staff.
Thomas K.
5 out of 5
8/15/2018
Jeff and Larry are always of great help. I am confident that service department will always take care my vehicle.
KYLE M.
4 out of 5
8/15/2018
Went smoothly and we were on a tight timeline to have the repair done. The team worked quickly to get through our car and got us right on our way.
JOHN B.
5 out of 5
8/15/2018
The whole experience was more than I could have hoped for. They went above and beyond.
JOSEPH M.
5 out of 5
8/12/2018
Jeff and Larry always come through when I come in for my service. I
SHARON S.
5 out of 5
8/12/2018
Excellent service
GERALD F.
4 out of 5
8/9/2018
I was very satisfied with the service. Larry did a great job from check in to updates/getting authorization for work to pick up. A much better experience than my last service at another dealership.

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