Vw service was good. After 5hr. Wait the auto Butler service was disappointing.
My wait was not long & I was thoroughly satisfied.
Service was well done, comfortable waiting area. However I was surprised that it took 2 1/2 hours for an oil change & tire rotation , since I had a 9:15 appt.
Car looks awesome but light is still on indicating tire pressure needs to be adjusted
The service and car rental service men were awesome!
Jason in the shop did a alignment on the used car I purchased because it pulled to the left. Car drives perfectly down the road now. Bought the car around noon,took delivery @ 2:00 PM the same day.
Larry Haines, Jeff and Mike Auffenberg took great care of me!
The Auffenberg staff are always polite and courteous. They do excellent auto repair work and are reasonably priced
They were quick and friendly.
I love the text message updates! The entire staff is so friendly and really helped me with all my questions. It is my newest car I have ever gotten!
Once again, Larry Haines has taken very good care of my Jetta!! While I was gone for two weeks, I left my car at the Auffenberg VW for various issues. He kept me updated regarding repairs and my car was ready today when I returned. The service department is knowledgeable and as always, I feel like I'm treated like a 'favorite aunt' by Larry- and all the staff.
Jeff and Larry are always of great help. I am confident that service department will always take care my vehicle.
Went smoothly and we were on a tight timeline to have the repair done. The team worked quickly to get through our car and got us right on our way.
The whole experience was more than I could have hoped for. They went above and beyond.
Jeff and Larry always come through when I come in for my service. I
I was very satisfied with the service. Larry did a great job from check in to updates/getting authorization for work to pick up. A much better experience than my last service at another dealership.
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