The folks at the auto butler did a very good job..our Mazda looks brand new...Thank you
I brought my car in for a recall...when I return home my outside atenna was sitting in the cup holder of my car....I don't understand why it was off n why didnt they put it back on my car...it was as simple as just screwing it back on...this item has never came off the car. I called n left a message with Dave...Service provided was completed as stated in the paper work.
Dave was great, very helpful and solved our problem.
Top notch service department and service reps!!
Justin is an absolute professional and his communication skills are too notch. It's good to know that customer service is alive and well and that Justin drives the customer service bus... a justified Mazda Ambassador!
The service was completed sooner than expected my technician was awesome. Thank you.
Professional,and patience of Justin he sets the tone for service which makes the experience great er!
Mazda service in O’Fallon is awesome!
Service was good. Thanks.
The service manager was friendly, helpful, and courteous.
The service tech who waited on me was delightful, but as always Auto Butler did a terrible job with my car! The job is always half down as if it's rushed through and I never complain but this time, I'm complaining. My windshield was lazily wiped down, again, to where the bottom portion was cleaned. ONLY ONE door handle was wiped, the dash was wiped, there was soap/foam left in my passenger seat, the floor mats were barely vacuumed...that's just the interior. When I took a good look at the exterior, the B pillar with spotty and patchy as well. It's always so disappointing to have to make so many arrangements for this "service" and constantly be disappointed by it. I wish I had never purchased it.
Liked the text messages letting me know my car was ready
Very cooperative on getting my vehicle up to. par with the recall and providing me a vehicle for my schedule while being repaired. Kudos!
i have been bringing my car there since i bought it. setvice has always been excellent
Dave and the team did a great job of explaining everything that they did and recommendations!
Dave & Justin were superb
Phil provided a pleasant, straightforward, responsive and informative buying experience...thankyou to the whole Auffenberg Mazda team!
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