Prompt service, polite service personnel. My car was well taken care of, oil changed, tires rotated. Auto Butler and everything checked over. Waiting room area was comfortable, plenty of water, snacks, etc. and a good temperature to wait in. Pleased with the service.
Excellent work on sons car. However they forgot to do alignment. But wasnt charged so no big deal.
Everyone was great!!! Very happy with my services!!
The customer service was great but the quality of work was very poor. It's easy to see where they cleaned and did not clean the interior.
Dave is a pleasant person to work with. Work was completed in a timely manner
Updates were very much appreciated. Justin Vosholler was great. A pleasant bonus was having the car washed and ready when I picked it up.Thank you
Friendly service, I appreciate the courtesy call. Car looked nice.
The service department is good no problems with them at all. However, your automated phone system stinks. After needing to return a phone call to Dave after he had called me in the service department it took three attempts thru your automated system. One time I was disconnected, attempt 2 resulted in speaking with a person where I was then transferred to Dave where the voicemail picked up but automated music continued to play so you Could not hear what was being said. Each time I had to call back and wait on hold for several minutes. Very frustrating. I would imagine that if I was interested in buying a new car, I would never go thru an automated system as sales would not want to lose out on a potential sale. But service department, that’s okay to make them wait they already bought the car so who cares! That’s how I see it from my point of view.
Thank you for making my experience amazing.
Customer services when I received the loaner wasn’t the pleasetest to deal with. And inside cleaning wasn’t the best.
Took too long to get service done.
Both the service team and sales seam members I spoke to were curtious and efficient. Good service all around.
Dave at Mazda service is great!!!!
I was completely satisfied. Thank you
The oil change and tire rotation took 2 hours. I was expecting it to take much less.
The guys in the service department always take care of me and my auto needs
Dave Alvarez helped me find a great deal on some great tires. Always happy with his service!
I appreciate the price quotes before the work is done but it should be a way those quotes could have taxes included so your not in total shock whe you get the final costs.
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