Very disappointed that there was no longer a shuttle service like there was when I first purchased the car.
Very pleased! Taken care of right away and was surprised to have my car washed and the inside swept! Thank you
Excellent, prompt service!
Ryan was great and went above and beyond to help.
I had an appointment for oli change tire rotation and a car wash I paid for the extended warranty to have my truck taken care of and I must say this time I wasn’t satisfied with waiting 2 hours for my oil to be changed and not having my tires rotated and truck washed.
I was pressed for time so I had to go however I must say I wasn’t happy.
Sincerely
And Whitley
Very satisfied with the service, thank you
Thanks for the good work.
Fabulous service from the shuttle, office space to work and cleaning the car. Much appreciated. Nice to have Ford dealership that provides a high standard of service like I receive at the Volvo dealership when I have that car serviced.
Outstanding customer service!!
I truly enjoyed my experience at Auffenberg Ford. The guys at the customer service desk were very friendly. Ryan was extremely nice and did everything he could to help. I will definitely be back again for any car problems.
I loved how your crew squeezed me in on Wed morning. Unfortunately the fix didnt work, so I have to bring the car back again. A for effort & customer service, C- for quality of the work.
Ryan and I had a miscommunication. My truck was running rough. They diagnosed the problem. I asked if it was the same problem as December. He said no, but the invoice listed the exact same work. I asked about that twice. When I called Ryan said bring it back and we’ll talk. I’m not inclined to trust your service any more, but I am confident that I will get a refund for the work.
Call me. Tim. ****-****-xxxx cell.
Friendly and timely service
The service took a lot longer than expected.
Always do great work. Only issue I have is this is a rescheduled appt. scheduled one for 6:15 one evening. After taking off work early to get there was told they couldn’t do oil change after 6 pm.
Fastest the auto butler has ever been!
Ryan was very friendly and courteous!
The airbag was replaced, but the airbag light symbol is still on for my 2004 Ford Ranger.
The service department kept me completely in the loop every step of the process! You have a great team of professionals that treat everyone like VIP's! I couldnt be any happier than your team made me! It isnice to see service STILL matters!! Keep it up
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