Steve gave excellent service. Very attentive and a pleasure to work with.
We were never given an itemized list of charges and thought we had only authorized the vehicle to be diagnosed. We did not expect to have to pay over $1200.00 for completed repairs without being given an itemized estimate for the repairs.
did a great and timely job, as always, thank you
Kim Hawkins was very polite, professional and very personable she was very easy to talk to she was efficient and walked me through the entire process from beginning to end.
Kim is the best!!!! I love Ford of Upland!!!
Excellent service done in a timely manner. Thanks!
eric groulx was courteous professional and most pleasant
Robert is always extremely helpful when I bring our car in for service. Couldn't be better! Thank You, Ben
Kim Hawkins was awesome ???????? she completely satisfied all my needs and expectations with the services provided to my vehicle ????. Customer service was great ????????, even when I picked up vehicle after services done cashier was also very friendly and nice.
Very personable & thorough
Kim was Outstanding in getting our Lincoln problems repaired in a timely manner.
Steve and I have been doing business for a couple of years. I’ve learned I can always count on his friendliness and professionalism.
My service experience with Steve Martinez was excellent I call Ford of Upland to get an oil change late in the afternoon and within an hour everything was done. Steve Martinez is a professional individual at the Ford dealer at Upland I always appreciate his assistance and his work ethics. Stephen D
Kim is the ultimate professional! She followed through on every item that I requested, she kept me informed daily on the progress and status of the repairs as they were being worked on/completed, she arranged for me to use a loan vehicle due to the extended time that my repairs required to complete.
I have never received such a high level of service! I am totally satisfied with her performance!
Robert provided me with excellent service today. I really appreciated his positive attitude and sunny disposition.
It was my first time there. Very satisfied.
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