Steven was very professional. Thank you ????????
Mark was a pleasure to work with.
Mark was very professional, friendly and has a great attitude. Thank you.
Michael is awesome and I am very happy with the service at your dealership.
I feel you made a great decision on bringing Michael onto your Ford of Upland team. He is so very trustworthy and helpful.
I would prefer that Steve Isip not be the person to contact me, because I got the impression all 3 times that I had to bring my car in since the beginning of June for the problem that he doesn’t think women know anything about cars. I would prefer the manager of the service department be the one to contact me. (I.e.Steve’s boss)
They leave a oil. Leak on my truck. I have to come back. To get this problem fixed
Everything went smooth, no complaints whatsoever
Michael renewed my faith in Ford dealerships. He is an asset to your company.
For just oil change, the wait time was to long.
More than 2 hours, and you guys don't clean cars anymore. Need more customer service oriented personnel.
Thank you
Gus is amazing. He is what customer service should be!
I appreciate the work that was done but I was told I had 3 mm to my back brakes and that I should change them and I’d just had my front brakes done the day before and when they checked they said they were fine and that I had 5 mm left. At that point I felt like they were scamming me for more money which just ensures my decision to never get another Ford. I’m also upset that I’m having the same issues that we’re recalled on the same make model and year but my vin number conveniently is the right one.. This is the second lemon I’ve gotten from Ford so between that and now feeling Like their trying to take me for more money really made me upset!!!!
Gustavo N. is awesome! Great customer service
Great Job and Service! Keep it up.
Steve is very professional and I know I am getting the best service possible.
Excellent he's the best ,, simply the best
Awesome work, done quickly. Thank you.
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