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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
Michael R.
5 out of 5
9/5/2019
Great service!
Wayne D.
5 out of 5
9/4/2019
He always takes care of me and that is appreciated
Henry M.
5 out of 5
9/4/2019
Consistently outstanding service by the service writer and personnel.
Edward B.
5 out of 5
8/31/2019
Very informative and helpful with all issue. Keep up the great service.
Gale T.
5 out of 5
8/31/2019
Love the text messages
Joshua S.
5 out of 5
8/31/2019
Tom was extremely helpful and couldn’t have asked for better service
Michael M.
5 out of 5
8/30/2019
Another great service experience!
Harold B.
4 out of 5
8/30/2019
The service to my F150 Lariat was completed well beyond my expectations and I am completely satisfied with the updates being texted all the way through to the time my vehicle was ready for pickup. The shuttle service was excellent; enjoyed talking to the transporter, Mr. Chief! I also would like to put in a plug for the professionalism and kindness of the cashier who ensured that my vehicle services were updated and the information easily accessible in the FORDPASS App for which I have an account.
Del P.
5 out of 5
8/30/2019
Quick, easy, friendly. Had an important mystery question answered ????
David H.
5 out of 5
8/30/2019
Very helpful
Don H.
5 out of 5
8/29/2019
Always good Service
Anastasia W.
5 out of 5
8/29/2019
Tom always goes above and beyond to make sure everything is perfect.
Stephen S.
2 out of 5
8/29/2019
Very disappointed with the service rep. I had to drag information from him on a daily basis. Often when talking to him. I felt like he was being bothered to answer my question the only way I got updates was to physically stop by every day just find out my status of my truck. They forgot to update my oil life and Change sticker. If it wasn’t for Tom I would have left with a back up light Tom was great. He wasn’t my service rep. But was always eager to help and answer questions even though he was watching over my vehicle. He even came out a personally change the bulb
Collin K.
5 out of 5
8/29/2019
Very helpful.
David S.
2 out of 5
8/29/2019
The truck started to shimmy at highway speeds AFTER it was "repaired" earlier this month. We had to wait a week before you could it get in for a second repair. It should have been a priority. It did NOT shimmy until AFTER the previous "fix". We were charged for things that I sincerely believe were damaged during the previous visit. I'm extremely disappointed in this visit and am not sure if I will continue using Sellers Sexton for my vehicle service and purchase needs. I have lost faith in the service department. If you would like to discuss this you may contact me at ****-****-xxxx.
Chris K.
5 out of 5
8/29/2019
Great service! My experience here has definitely improved since I started taking my truck here.
Roger S.
5 out of 5
8/29/2019
Tom is always extremely knowledgeable and helpful. Any time I am visiting FLW from Texas and need any kind of service on my F150 he is the only one I will call! Thanks Tom for getting my truck in and serviced soo quickly.
Kristi K.
5 out of 5
8/29/2019
Very helpful and friendly service. Thanks for the great experience.
Sarah M.
5 out of 5
8/29/2019
Jamie Choate is awesome! I always appreciate his service and assistance. He goes out of the way to help make sure my visits are smooth and painless! Thank you Jamie!
Henry M.
5 out of 5
8/28/2019
Tom gave us a loaner to use while our car was being fixed; he didn’t have to since it was not warranty work. I really appreciate him going the extra mile.

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