Lindsay Volkswagen Auto Repair Service Center

A walk in to clear a minor recall for a “sticker” was very efficiently handled.

Good. Very respectful

As always, Pete provided fantastic customer service

Excellent service

After getting home noticed wheel lug covers missing. Since I live an hour away not really an easy fix to come back and spend 2 hours of my time to correct.

Fantastic customer attention Marco! So happy to hear about the compllimentry 5000 mile tire rotation / check and fluid top off. Was needing such a service!

Excellent customer service!

Excellent service!

Great job by all

Work done on time.

I can say it was on the top

I’m happy with the repair however when I picked up my car the headlight warning light was on indicating my headlight was out. I went to a local mechanic for the repair. I would’ve had the repair performed by VE but no one said mentioned it.

I’m always happy to complete a survey about Marco. He is the very best!!

I appreciate the professionalism and attention to detail you provided in your service of my car.

I brought my car to Lindsay as I needed a 100,000 mile checkup, a recall airbag issue, and to diagnose an oil pressure light. My dealer in Richmond was unable to get me in within a 2 week window. Eddie **** was able to get me in, fix the above robls, as well as two additional problems. I love the loaner car, which is unavailable in Richmond. It was reminiscent of the service on our other car, which is a Lexus. I told my daughter, who bought her car at Lindsay, that from now on, I’ll be having my service done at Lindsay. The service was that good!

Everyone at Lindsay has been so accommodating . A pleasure !

Excellent attention to details. Fast, friendly and courteous. Will recommend to friends.

First off I started trying to get these recalls done back in April. I had to call 4 different times to try and get this done. Every time I was feed a line "we will have a account manager call you back. Well after 2 weeks went by I called again. This happened 2 more time before I had to call and state my case to the parts manager and he got it scheduled for the next day. I never talked to Matt except to ask if it was done and he seemed like it was an inconvenience that I was asking about it. Then when I went to pick up the car I went in and stood at his name computer area and he was standing in the hall it took another guy to ask me if I needed help. When I asked for matt it was like I was an inconvenience and a bother. He threw my key in a box and the put a paper in front of me and told me to sign them. So I did and he gave me my copy and said they will bring it around then walked away. He never once smiled or welcoming. The whole pick up experience sucked and I was really disappointed in Lindsey VW and I will definitely find another VW dealer next time I need service.

Super service

Matt was excellent in dealing with the matter of the VW