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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2019 reviews 64%
4 star 668 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Gwen G.
5 out of 5
7/27/2022
My service advisor, Bryan, was helpful and informative. The service was completed before the promised time. I am very happy with the McGrath Honda Service Department.
Daniel C.
5 out of 5
7/27/2022
Appreciatd Kevin's enthusiasim help and knowledge in getting the best services needed for my van. I live my 2011 Honda! Hope it runs many more years. Sincerly,R. Cate
David B.
5 out of 5
7/27/2022
Kevin was very helpful in identifying any other services my car needed. I greatly appreciate him checking.
Molly L.
5 out of 5
7/27/2022
We were extremely satisfied with our experience today. Very happy.
Paul P.
5 out of 5
7/26/2022
I appreciate the effort that your team puts forward to make sure that my vehicle is properly maintained awesome job thank you
Byron R.
5 out of 5
7/26/2022
Professional and prompt.
Troy K.
4 out of 5
7/25/2022
Work performed as scheduled
Stefanie M.
5 out of 5
7/25/2022
Erin is great! Super helpful and made sure the work on my car was finished quickly :)
Yuya I.
5 out of 5
7/25/2022
I have a big trust in mcgrath Honda because you future
Deborah H.
5 out of 5
7/25/2022
Kevin was very professional and knowledgeable about the services needed for my vehicle.
John M.
2 out of 5
7/25/2022
You had my car for two weeks. I called about 7-9 times to get an update on the car. Every time I was told they would check on it and call me back. I never got a call back. You really should call back the customer and provide a status.
Dawn B.
5 out of 5
7/25/2022
Erin is amazing! Her constant communication. Is so helpful!!
Carol B.
3 out of 5
7/24/2022
Curtis went above and beyond in responding to my concerns about the air conditioning unit of my Honda Fit. As a result, I plan to have my car serviced at the dealership rather than going to Jiffy Lube in the future.
Benito S.
5 out of 5
7/24/2022
Erin is very good. She explained to me everything about the service.
Gregory K.
5 out of 5
7/24/2022
Erin was professional and knew what she was doing. Great customer service, overall really happy with her. Hope next time I'm there for another oil change I get to meet her again.
Jennifer S.
5 out of 5
7/24/2022
Erin is always so helpful!
Ann M.
5 out of 5
7/24/2022
Erin was so kind and helpful. She arranged for a loaner car and called me when my car was finished. I will ask for her whenever I need service. Thank you Erin.
John M.
4 out of 5
7/23/2022
Bryan is fantastic! Professional yet personable. Truly took the time to connect and treat me more than "another customer" with "another car in." Answered questions thoroughly and honestly. Bryan is a great asset to McGrath! :)
Francis B.
4 out of 5
7/23/2022
After having problems with my 2 month old Accord, Erin has helped restore my trust in the Honda brand.
Craig J.
4 out of 5
7/23/2022
Kevin is a pro! Genuinely seems to love his job and treated me with great professionalism offering suggestions on how to keep my car running smoothly and looking great. Had an amazing experience today because of Kevin. I think he deserves a raise!

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