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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2019 reviews 64%
4 star 668 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Katherine C.
5 out of 5
12/9/2023
The service we got was everything we could have hoped for. Really good cappuccino as well!
Wendy M.
1 out of 5
12/9/2023
He was very kind but lacked follow through. Three times I asked about a rear window wiper cap but in the end this was not addressed until I called after no response via text (though responded to other texts). Asked in person when I dropped it off and again in texts for a quote on paint for the rear bumper scratches. Got no response. But I did get notified for additional unexpected repairs my van needed.
Gregory S.
5 out of 5
12/9/2023
Curtis was great. Very helpful and genuine. All the staff at McGrath Honda have been wonderful. Highly recommended.
Jacob M.
1 out of 5
12/8/2023
You dented my door during an oil change and now I have to bring it back to get it fixed.
Otabek U.
5 out of 5
12/8/2023
Everything perfect
Kenneth R.
5 out of 5
12/8/2023
Once again they treated me great and took care of my vehicle.
Linda S.
5 out of 5
12/8/2023
Joe was so helpful, explaining everything, and generally very informative.
Frank C.
5 out of 5
12/8/2023
Always the best service!!!! Thank You.
Seth G.
1 out of 5
12/8/2023
Shop was busy but the time it took for an oil change and tire rotation was way too long. I stared at my completed vehicle for 20 minutes before I was able to pay and leave. I would have rescheduled for a better time had I known the wait was so long but I thought that's what an appointment was for. Friendly staff though and service person was obviously trying to move things along but the operational processes in place just created undue wait times. I saw 2 other customers visibly mad for waiting so long.
Shrividhyaa S.
5 out of 5
12/8/2023
Kevin is amazing at his job. He clearly answered all the questions I had and made sure that the car was in safe hands.
Richard B.
5 out of 5
12/8/2023
Erin was great!
Michael K.
5 out of 5
12/8/2023
Such a wonderful experience for my first time taking my car for service.
Brittney Z.
5 out of 5
12/8/2023
Bryan was kind, attentive and informative. I was very comfortable and pleased with the whole experience!
Aurelio A.
5 out of 5
12/8/2023
Great service From Kevin Tegtmeyer...
Dimitar Y.
1 out of 5
12/8/2023
My door was severley damaged during the repair. My car is brand new. The quality of the repair is completely unacceptable. I am very disappointed.
Tom F.
5 out of 5
12/8/2023
Very professional.
Dhruv P.
2 out of 5
12/8/2023
I have never paid more than $100-$125 max when going for oil change service when car had only 20k+ miles on it. Even my BMW I never paid this kind of disproportionately high service charge. The service guys - Brian and Avery- were going by the Honda’s system code (that’s what they said). If you have to pay way more than usual charge amount then it certainly is ridiculous. Customer should be VERY CLEARLY informed what is exactly warranted to be done and what Honda’s system recommends.
Wendell C.
4 out of 5
12/8/2023
Toby made sure the work was done on time so i could get back to my caregiving for my wife plus he got me a credit off of my bill/its all i could ask for
Alfa Investments.
4 out of 5
12/8/2023
Kevin is a great guy ????
George K.
5 out of 5
12/8/2023
Excellent service.

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