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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2019 reviews 64%
4 star 668 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Emily D.
5 out of 5
12/17/2023
Joseph was very kind and took the time to explain my options to me.
Melissa H.
5 out of 5
12/17/2023
Erin was awesome to deal with she is my go to advisor
Adrian M.
5 out of 5
12/16/2023
Great service from Erin was in and out fairly quickly with terms explained quick and simple.
Michael L.
5 out of 5
12/16/2023
Great job
Jose V.
5 out of 5
12/16/2023
Great service overall. Thanks
**** G.
2 out of 5
12/16/2023
I regret purchasing from your dealership. Unsure if it’s Honda or service team. But our car was certified pre owned and we have had it in multiple times and they don’t seem to be able to fix the problem. We will try Elgin McGrath and hope for better luck.
Matthew G.
5 out of 5
12/16/2023
Very professional from scheduling the appointment, the service department explaining the safety recall and inspection, through the pickup of the vehicle. Professional service start to finish! Thank you!
Afton S.
5 out of 5
12/16/2023
Informative, great customer service
James L.
3 out of 5
12/15/2023
Well Kevin explained that the glove box on the console was replaced however it still has the same problem. We talked about what can fix it and 2 small round felt pieces does the trick. Amazing a 30,000 car and to fix a problem the customer uses 2 small felt pads
Amanda K.
4 out of 5
12/15/2023
He polite and curtious
Richard S.
1 out of 5
12/15/2023
Service advisor Erin was fantastic. However the rest of my experience with said dealership was awful and I will never bring my vehicle back there and I regret buying it from this dealership.
Suresh M.
5 out of 5
12/15/2023
Carlton has done excellent job regarding my service.
Jeanne L.
5 out of 5
12/15/2023
Dan was great!
Aaron T.
5 out of 5
12/15/2023
Kevin was great. Very professional. Walked me around my car and walked me through the inspection when it was done. Made sure I was dropped off and picked up from my job.
Mark B.
4 out of 5
12/15/2023
Michael was great. The fact that someone looked over the car, inside and out, and video taped it, was great. I got a lot of work done while I waited.
Richu R.
5 out of 5
12/15/2023
Good
Steven M.
5 out of 5
12/15/2023
Fine service. Took longer than expected, but the service department was very busy. Finished work was very satisfactory.
Sharon K.
5 out of 5
12/15/2023
Kevin was very professional, easy to talk to and thorough. It was a pleasure working with him. I will recommend him to anyone who needs work done. To the mechanics, my car is like new again!! Thank you for your hard work!
Marsha N.
5 out of 5
12/15/2023
They did a good job and I lived the video show in the work they did.
Christopher R.
5 out of 5
12/15/2023
Great service thank you.

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