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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2019 reviews 64%
4 star 668 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Carol M.
5 out of 5
12/19/2023
Zach was very pleasant and helpful.
Kiara C.
5 out of 5
12/19/2023
Excellent service
David T.
5 out of 5
12/19/2023
All good!
Theodore K.
2 out of 5
12/19/2023
Maybe checking to see if the check engine light is on in a vehicle should be part of your’World Class Multi Point Inspection’ before handing over the keys to that vehicle. My check engine light was on when I picked up my vehicle for the 3rd time for repairs for an oil leak. I drove it straight to another service department. And they’ve quoted me $6800 to repair the damage to my engine due to oil leaking. Someone from Honda needs to contact me about this
Joel Z.
5 out of 5
12/18/2023
Dan was outstanding. Very nice, polite, and very helpful. You’re fortunate to have him as an employee.
Marise F.
5 out of 5
12/18/2023
The work was completed in a short amount of time. Zach is polite, helpful, understanding,and confident. A+.
Ravi Kumar.
5 out of 5
12/18/2023
Nice talking with Atif. He explained well and taken care of my vehicle well. Thank you
Meraj K.
5 out of 5
12/18/2023
Great communication, job done on time and very helpful having a Sunday service day open.
Kiahnah J.
5 out of 5
12/18/2023
This was my first time having my car serviced at McGrath Honda of St. Charles. Quinton was very professional and extremely respectful. He also asked if I had any questions. I was extremely satisfied with my first visit. Thanks Quinton!
Oscar L.
5 out of 5
12/18/2023
Thanks you for the good service
Cheri H.
5 out of 5
12/18/2023
Erin was awesome.
Aida E.
5 out of 5
12/18/2023
Great friendly service!
Krinskumar P.
4 out of 5
12/18/2023
Good Service at all.
Kelli R.
5 out of 5
12/18/2023
Amazing customer service. Kept me informed. Kindly answers questions I had.
Javier M.
1 out of 5
12/17/2023
I waited 15 mins for a specialist to assist me when I arrived. Then the person who arrived after me was helped before me! Disappointed!
Hs Transport.
5 out of 5
12/17/2023
Kevin was super cool and helpful.
Gerald M.
5 out of 5
12/17/2023
Great service, and expertise!
Jasmine C.
5 out of 5
12/17/2023
Awesome!
Ron C.
5 out of 5
12/17/2023
Out standing
George C.
5 out of 5
12/17/2023
Everyone was very polite and knowledgeable.

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