Service Center

Real Reviews From Verified Customers

John S.
4 out of 5
2/3/2024
I felt like I was really cared for
Rashesh P.
5 out of 5
2/3/2024
Service was very nice. I felt welcomed and the service tech explained everything to me about the service.
Robert K.
3 out of 5
2/3/2024
what would it cost to install a trailer hitch?
Brian J.
1 out of 5
2/3/2024
I was very satisfied, but was told that the clunking sound was from the tires. There is a noticeable clunk that vibrates my leg and very audible and not tire noise. I feel like I may have rushed them to diagnose as it was the end of the day.
Toluwanimi O.
5 out of 5
2/3/2024
Atif Syed was very helpful and made sure I got the best service
Tom N.
5 out of 5
2/3/2024
Great service , wonderfull prrsonel
Chirag D.
5 out of 5
2/3/2024
Awesome service as usual, friendly staff and Dave was very informative. Thank you so much. Always a pleasure coming back to McGrath for service!
Lori F.
5 out of 5
2/3/2024
Toby was nice, explained everything and was very patient with me!
Mark S.
4 out of 5
2/2/2024
Toby made sure I understood the issue with the rear brakes. As always service provided is friendly and professional. I would highly recommend St. Charles service department!! I’m a customer for 12 years and appreciate the outstanding service provided every time.
Humberto O.
5 out of 5
2/2/2024
Erin was very nice and a pleasure to deal with.
Andrew S.
5 out of 5
2/2/2024
Kevin is the best! He is so thorough. Keeps you updated and works hard to make sure you are satisfied upon work completion.
Subhash P.
4 out of 5
2/2/2024
Kevin is a rockstar!
Boguslaw B.
4 out of 5
2/2/2024
Professional service. A+ Wished the car software update was free.
Mariangela B.
4 out of 5
2/2/2024
Curtis is thorough and professional. Unfortunately, had to pick up the vehicle without the issue resolved as the puddle lights were not in stock. Hope to be in and out next time I visit.
Paul C.
1 out of 5
2/2/2024
You advertise a world class inspection, but I left your dealership with no windshield wiper fluid!
Kenneth H.
4 out of 5
2/1/2024
Atif is great to work with and a real asset to your dealership.
Juan M.
5 out of 5
2/1/2024
Amazing Service and explanation to detail
Marcia G.
5 out of 5
2/1/2024
Informed and accurate. Transparent and honest.
Lakshmi B.
5 out of 5
2/1/2024
Thanks for detailed work and quick service
Thomas U.
4 out of 5
2/1/2024
Noah is a fine young man. He’s very educated and does his job at a high level.

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