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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2022 reviews 64%
4 star 670 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Tracie B.
5 out of 5
2/15/2018
This was my first experience with McGrath service. Very happy with reception and wait time.
William D.
5 out of 5
2/15/2018
Excellent service, great crew, complimentary waters, etc. I always enjoy going in
Eugene U.
5 out of 5
2/15/2018
Excellent service.
Ruben R.
5 out of 5
2/14/2018
He was great. Explained everything, very friendly, and even took care of something extra I brought up when I brought the car in. He’s terrific.
Tom O.
5 out of 5
2/14/2018
Dan explained every thing in complete detail and everything was handled professionally and expediently. Overall positive experience
Roy H.
5 out of 5
2/14/2018
Tj and the service crew are the best. Always treat me well and get the job done correctly.
Dina W.
5 out of 5
2/14/2018
Good service. Too many text.
H K.
5 out of 5
2/14/2018
Excellent service.
Denise G.
3 out of 5
2/14/2018
Yes, but I had an appointment for 3:45 and it still took an over an hour for my oil to be changed. I didn’t leave the dealer until almost 5 o’clock
Michael P.
5 out of 5
2/14/2018
Best service department ever.
Lisa H.
5 out of 5
2/13/2018
Michael did an excellent job. I look forward to the survey as he deserves a top rating.
Kenan B.
5 out of 5
2/13/2018
Great service and friendly employees
Jason G.
5 out of 5
2/13/2018
CJ and the entire team were GREAT as usual!!
John C.
5 out of 5
2/13/2018
Thanks, Mike, for taking care of us again.
Carol K.
4 out of 5
2/13/2018
Thank you so much for the service you provided today. I am glad that the problem of the battery was solved and corrected.
Rob N.
5 out of 5
2/13/2018
TJ is extremely knowledgeable and appropriately assessed the damage without providing false hope. I was given a courtesy car for the day and the repairs were completed while I was at work. I used to be a regular customer at another Honda dealership but you guys have earned my business.
Eric B.
4 out of 5
2/13/2018
Super fast turn around. Very happy. CJ was very friendly. Slightly disappointed that the car wasn’t washed. Thought that was a mcgrath “thing”.
Walter K.
4 out of 5
2/12/2018
Everything went great. In the car showroom multiple people asked me if they could helpin anyway.
Todd W.
3 out of 5
2/11/2018
I like the service and the service reps. I hate all of the surveys. I just want my car taken care of and not be inundated with surveys.
Scott A.
5 out of 5
2/11/2018
John and the service tech team worked tirelessly to figure out what was wrong with our Odyssey. Great service guys! But then, that’s what we always get At McGrath. Cheers! - Scott A

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