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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2022 reviews 64%
4 star 670 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Helen B.
5 out of 5
2/19/2018
The service department has been great. I have been happy with the McGrath experience.
Kathryn J.
4 out of 5
2/18/2018
CJ was friendly and very efficient at getting my vehicle checked in for an airbag recall. He explained some additional service that needed to be done and also provided a discount coupon.
Brenda H.
5 out of 5
2/18/2018
CJ was courteous, thorough, helpful and answered my questions. I'd hope to get him on any return visit to McGrath.
Michelle T.
5 out of 5
2/18/2018
exemplary service today! My first experience at this McGrath location as well! Mike went up and beyond today to assure I was taken care of as well as kept informed of any developments from Inspection. I am extremely impressed with today’s service
Nathan B.
5 out of 5
2/18/2018
Excellent experience. John was professional from start to finish. Service was done earlier than quote time. Would recommend dealership to friends and family.
Cindy A.
5 out of 5
2/18/2018
Very satisfied
Ed G.
4 out of 5
2/18/2018
I have dealt with TJ many times, and he is always very professional and trustworthy. He’s actually one of the few car people that you can really rely on to give you is it accurate opinion. Overall he does a great job, and as always I will be back mostly because of him
Benjamin R.
5 out of 5
2/17/2018
Job was completed on time. very satisfied
Brandon R.
2 out of 5
2/17/2018
Didn't fulfill the service needed due to prior visit
Penelope R.
5 out of 5
2/17/2018
Thank you Tj and the Honda Service Department for the excellent care you give my Honda and the friendly and professional way you treat me. Will look for the survey and be happy to complete it. Penny Reid, a Very Satisfied Customer.
Debra V.
5 out of 5
2/17/2018
I was surprised how quick the service was
Victor B.
5 out of 5
2/17/2018
A+ service
Jodi O.
1 out of 5
2/16/2018
When I went to go pick up my car after was serviced the battery was dead.
Sylvia W.
5 out of 5
2/16/2018
Thank you for working with us and honoring the warranty!
Vanessa O.
5 out of 5
2/16/2018
TJ has taken care of our cars for close to 17 years before him was Tom. He is honest, helpful and does a fantastic job. He is the reason that I bring all 4 of my Hondas to your service department.
Ivan A.
5 out of 5
2/16/2018
Awesome service and modes of communication
Kenneth G.
5 out of 5
2/16/2018
Excellent service rendered by Mike.
Moiz M.
2 out of 5
2/15/2018
Issues came back I have to bring back my vehicle again
James H.
5 out of 5
2/15/2018
Excellent all the way!
Melissa R.
5 out of 5
2/15/2018
Mike Castro is a tremendous person to work with in your service department. He is professional and extremely knowledgeable with a friendly personality. I always feel “taken care of” when dealing with Mike, as I have in the past. He knows his stuff! Thank you, Mike!

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