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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2022 reviews 64%
4 star 670 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Ava G.
1 out of 5
2/24/2018
I waited an hour for an oil change that should have taken less than 30 mins then when I asked about my car they told me it was just sitting outside. So how long was it just waiting outside? Will not be coming back to this location.
Peter P.
5 out of 5
2/24/2018
A very pleasant experience.
Armand L.
4 out of 5
2/23/2018
The service was just OK, but I am not going to ding the rep. I think communication could be improved. I waited 2 hours before they told me the detail person is not scheduled on Mondays. They detailed the car again, but there are still white speckles on the center console. I don't think anybody reviews work. Nobody came to me with status of car, I always had to seek someone out, including when I first drove in service, nobody acknowledge me in any way. Also, my vehicle was purchased as a certified vehicle, but I had to bring the CRV back since brakes did not sound good. The rotors had to be resurfaced which should have been caught during certification in my opinion, maybe no test drive was completed. In any case, the CRV was ready on the third day, so it ended OK.
Delia P.
5 out of 5
2/23/2018
His very accommodating with smile ????
William D.
4 out of 5
2/23/2018
Look forward to doing the survey. Great Service!
Colette M.
5 out of 5
2/23/2018
Very quick service!
Bruce A.
5 out of 5
2/23/2018
Great service, as always! Keep up the wonderful, honest service activities!
David B.
3 out of 5
2/23/2018
took less time than initially told !
Lloyd F.
4 out of 5
2/22/2018
I have to say, Mike has always been great!!! Very helpful, so nice. Knows his stuff. I have never had a problem getting in for a time that works for me. He calls to keep me informed on the status of my car. Excellent employee
Roy P.
5 out of 5
2/22/2018
My advisor was helpful and took care of my vehicle issues. I was very satisfied
Mark S.
4 out of 5
2/22/2018
TJ was great. Very Professional and solve my problem why I waited for about a half an hour very quick and efficient. Thank you so much for a great job
Allison K.
5 out of 5
2/22/2018
Very satisfied with my service
Mary Beth.
5 out of 5
2/21/2018
Mike goes above and beyond when taking care of his customers. This was my second time there during the week and he was able to figure out what was going on with my car. He’s very informative and truly cares. Always in good hands with mike.
Paul G.
5 out of 5
2/21/2018
Great job!
George D.
4 out of 5
2/21/2018
It’s a dirty deal to let me drive around in a new crv now I’m not sure if I’m getting a pilot. Or a a Toyota Sienna No awd on the odyssey which is what I want. My service guy was nice and helpful. Thx dorna
Vivian B.
5 out of 5
2/21/2018
Mr. Taylor did a great job.
Magdalena T.
4 out of 5
2/21/2018
My only complaint is the long wait.
John W.
4 out of 5
2/21/2018
London was very professional. No pressure. Accommodating to our requests. Brent was on point in the financing portion. Very good team.
Ernesto C.
5 out of 5
2/21/2018
Michael Castro was very helpful in my first experience In the Honda diller. I highly recomend Mr. Castro. He did a Fenomenal job! Thankyou!!
Patti C.
5 out of 5
2/19/2018
Mike Castro is the best!!! Always greets you with a smile and handshake. Explains everything and makes it right. The airbag recall took only a little more than an hour to do. Always have my work done there. Keep up the good work! And as always thank you Mike Castro!!

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