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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2021 reviews 64%
4 star 668 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Robert S.
5 out of 5
4/29/2018
Great service & attention to detail
Sue M.
4 out of 5
4/29/2018
Too many survey requests
Nancy K.
1 out of 5
4/29/2018
Two hour wait with an appointment. Ridiculous. Poorly managed scheduling.
Edward J.
2 out of 5
4/29/2018
15 minutes before i got service writer to acknowledge me
Alicia C.
5 out of 5
4/28/2018
Michael is an excellent service provider! I am always welcomed with a smile, a handshake, and direct eye contact. He also demonstrates a good deal of patience when explaining things to me. I don’t know what he is paid, but it’s not enough!
Robert S.
4 out of 5
4/28/2018
Mike did a great job. He listened and took care of issues. The only issue I had was that my paperwork was not ready when I picked up my car. That was Not Michael’s fault because he did not work that day.
Laura D.
5 out of 5
4/28/2018
Pl professional quick and explained it all!
George K.
4 out of 5
4/28/2018
Do survey by email
Zahidhusen M.
5 out of 5
4/28/2018
Great service
Joseph E.
5 out of 5
4/28/2018
Great guy!
Nabaraj A.
5 out of 5
4/28/2018
Good job
Kathleen L.
5 out of 5
4/28/2018
Leroy was AWESOME! He was so helpful and I really liked working with Leroy!
John G.
2 out of 5
4/28/2018
Dan was great. The problem is Honda's policy of needing an invoice to honor a battery warrenty when the part has a Honda stamp on it and the month & year of manufacture. This was a pain in the **** for me, the customer, to try and track down where and when the battery was replaced. Dan, you provided excellent customer service by keeping me informed, solving the problem, and keeping your cool even when it was clear that i was upset with Honda policy. I apologize if this survey reflects poorly on you, it shouldn't, but Honda needs the feedback. Thanks again for a great job!
Connie W.
5 out of 5
4/28/2018
Thank you
Paul C.
5 out of 5
4/27/2018
Took a bit longer than we thought but everything was done very well.
Karen R.
5 out of 5
4/27/2018
Daniel os one that I seek out when taking my car in for service. I know he will give me honest answers and work with me. Being a senior citizen on a fixed income, I rely on your service people to give me the best options. Daniel has always made sure I had all the information necessary to make the right decision. Thank you, Daniel.
Keith G.
5 out of 5
4/27/2018
CJ explained the services that were needed for my car very clearly and the time it would take to complete them. I was pleasantly surprised when I received a text message that my car was done in about an hours time and he followed up with a phone call to let me know. Very positive experience today.
Karen K.
5 out of 5
4/27/2018
I was very happy with the friendly and complete service I received at the end of the day (my appointment was at 5:15 pm).
Corley F.
5 out of 5
4/27/2018
Tj and Lee always take great care of our cars. They are friendly and attentive and very professional.
Jaime J.
4 out of 5
4/27/2018
Michael is the best

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