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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2021 reviews 64%
4 star 668 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Daniel B.
5 out of 5
5/17/2018
Well done! Friendly service.
John N.
5 out of 5
5/17/2018
Took care of me and made the whole safety recall process speedy and efficient
Martha F.
5 out of 5
5/17/2018
Great service! Very knowledgeable, fast and helpful!
Kathleen C.
4 out of 5
5/17/2018
Couldn’t have asked for anything else. Thanks!
Adrian D.
4 out of 5
5/17/2018
George is an excellent employee explains things well used to be valued
Kathleen C.
5 out of 5
5/17/2018
CJ is great! He is so attentive to my needs and is always willing to go over and above to make sure I am happy with McGrsthHonda
Livia B.
4 out of 5
5/16/2018
George was the best service team member I have ever worked with. He answered all my questions, understood my needs and helped me quickly. He also taught me about my vehicle and made me feel apart of the process. I’m very impressed, so much so, I may have to switch to this location even though it’s an hour away!
Amy M.
4 out of 5
5/16/2018
Helped me out with a loaner so i could get to work on Sunday. Saved the day!
Stephanie U.
1 out of 5
5/16/2018
This isn’t Stephanie’s phone number. Not sure how many times I have to tell you to fix it but will again. Last time you guaranteed me it would be fixed and still not done.
Winjoy M.
3 out of 5
5/16/2018
Thanks for resolving the issue
Mark S.
5 out of 5
5/16/2018
Alex was amazing!! He kept me informed and updated all along the way. Above and beyond customer service!!!
Monica B.
1 out of 5
5/16/2018
I was billed for a free oil change. My car was not washed as requested and the valves on my tires were not replaced. It took way too long to get the oil changed too. I had an appt on Saturday for 2:30pm but when I arrived I was told it would take an hour and a half so if I came back on Monday, I would be taken care of right away. Scheduled oil appts should not take an hour and a half! Your team has to get better with turn around time. Thank You.
Wayne T.
5 out of 5
5/16/2018
All service was done well and completed in a timely manner.
James D.
4 out of 5
5/15/2018
Thank you but please stop sending via cell.
Alex P.
5 out of 5
5/15/2018
Daniel Pippel was extremely professional and a great person to work with!
Russel P.
5 out of 5
5/15/2018
Me. George was very helpful , kind and he answered all of my questions regarding the care of my car. He was very helpful and he gave me some tips how to care my car so it can last longer. He was the nicest man and he always smile . I will look for him again next time I bring my car for service . Thank you, George for a wonderful experience . God bless you
Andrea B.
5 out of 5
5/15/2018
He is great. Very professional.
Thad T.
5 out of 5
5/15/2018
Great customer service
Kristi W.
5 out of 5
5/14/2018
Alex was thorough and informative.
Kimberly P.
4 out of 5
5/14/2018
Great guy - top notch!

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