Our Service Provider, M r. Mark James was very proficient and very professional. we appreciate it, thank you
Was faster then expected which is always nice. 3rd time with no car wash but I’ll manage ;)
Mark was wonderful. He addressed all my concerns, was extremely courteous and provided my with a great loaner car. I highly recommend Bob Baker Mazda!!
Wheels got powder coated after havin brake fluid left on them. I provided a color sample of what color I wanted. I was told that the powder coat shop couldn’t exactly match that color. The service writer (Max) was given a couple samples of what they thought was close and he made the decision without first consulting me. The end result was a color that is way to dark and not nearly close to the sample color I had given to Max.
I just made a really mice review at Yelp with regards to my experience at
Bib Baker Mazda service dept. Jesse took me in and got a service tech with me so he can hear the annoying creak from under my CX9.
He offered a ride home but when I asked if he has a loaner car for me, he went to look and got me one, since we son’t know when my vehicle is going to be done. He kept me iinformed of the progress and got my car the next day.
It’s quite a great first experience with this dealership and service and Jesse really did a giod job in making sure that his customer is taken care of.
Kind and friendly service.
Wow! Max provided the best customer service I have ever encountered! He was so kind and helpful and definitely put me at ease during my stressful situation. I normally go to the Mazda in San Diego because it is closer to my house but because of Max I will be willing to commute to your location for any Mazda services.
He was helpful and professional.If I need any additional repairs on my Mazda, I would certainly look at returning to this dealership.
Again.Thank you.
Attentive service. Extremely courteous staff. Unfortunately, unable to diagnose my issue. Nevertheless, a good customer experience.
Mark is an extremely helpful, and highly competent service provider. He addressed all of my concerns and made me feel as though I was in good hands. I was happy to work with him. Thank you!
Fast and speedy service! I would highly recommend Bob Baker Mazda to any of my friends and family!
Max was outstanding and a clear highpoint in my service experience. I did complete a survey online last night as well, describing my satisfaction with Max H.
Hecis very kind anf helpful
Mark is awesome! Always friendly and helpful every time I’ve taken my car in for service at Bob Baker. Mark is the man, period.
Thank you for fixing my temperature reading! Always happy with the service received from you guys.
Max was great! Thank you.
Mark is good, no complaints from Mark,what I'm not happy about is the service,they kept my car for almost a week and was returned without a diagnosis and same conditions, I still do not know what's wrong with the car
Mark was very detailed and kind
Max made it quick and easy. Thank you
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